Facilities Operations & Maintenance Department
Mission
Facilities Operations and Maintenance professionally maintains safe, functional, and attractive facilities and grounds, and provides quality support services to the campus community, in support of the University's strategic vision.
Our Vision
To develop an innovative facilities management organization that is a credit to the university and emulated by our peer institutions.
To partner with the university community to provide facilities and services that are valued by them and of the highest quality possible.
To assemble a diverse team of energetic and professional service providers committed to working together to exceed the expectations of our customers.
To utilize the resources provided to the department in a fiscally responsible and environmentally conscious manner.
To be good stewards of the physical assets entrusted to us by being proactive and farsighted in our planning and decision making.
To embrace best industry practices and state of the art technology in our efforts to continually improve the quality of our services and provide the most cost effective delivery possible.
Our Guiding Principles
- We are a support organization and our performance is measured by our customer's satisfaction with the services we provide. With this in mind, we strive to make our systems easy and convenient to use, and to always deal with our customers in a courteous, friendly, and helpful manner. We value input from our customers and consider all comments, whether positive or negative, as opportunities to improve our services.
- Our people are our most valuable asset and they should have a pleasant, safe, healthy, and rewarding work environment. Each employee is valued as an individual who is treated with courtesy and respect. We feel that training and development is a continual process that will provide opportunities for all employees to reach their maximum potential.
- We encourage teamwork, collaboration, participative problem solving, and shared responsibility for the accomplishment of our goals.
- We take pride in the quality of our work and the results we achieve. We appreciate new and creative approaches, and encourage risk taking, in our efforts to continuously improve our practices.
- We believe that open and frank communications with both our customers and among our staff is the best way to develop trust and understanding. Our word and reputation are important, so we always want to deliver on our promises and follow through on our commitments.
- We work to create a culture that fosters accountability for ones performance and behavior, leadership by example, personal integrity, and professional ethics.
- We seek to be a knowledgeable and dedicated workforce that can be highly productive while enjoying what we do.