If you are paying by credit card, you may register at our secure web registration site.
Links to the secure registration pages are listed under each Part at the left.
Call CPD at (208) 426-1709, and provide your VISA, MasterCard, or Discover.
See Individual Courses for Idaho State Employee rate. Agency approval must be in place prior to registration.
You may view or download the Current Course Catalog (PDF). Or e-mail us and we will email the catalog to you.
This course page is for State of Idaho Employees only.
Please enter your State of Idaho agency billing contact in the organization field located on our registration template. Agency approval to take courses must be in place prior to registration.
Dates for all Applied Leadership workshops are listed below.
Increase productivity, improve employee performance, and enhance business interactions through effective supervision. This training program provides managers with practical tools to improve the performance of their units now.
Part 1 explores the tools and skills needed to lead, coach, and develop your team.
Part 2 focuses on the skills and tools needed to get results through effective and ethical decision making; problem solving; and improvements in efficiency, safety, negotiation, conflict, and change management.
Part 1: Leading People, Modules 1-9: Feb. 21, 22 23, 2012
Register for Part 1: Leading People, Modules 1-9
Part 2: Achieving Results, Modules 10-18: April 24, 25, 26, 2012
Register for Part 2: Achieving Results, Modules 10-18
Module 1 - The Role of a Leader
As a leader, whether you are a first-line supervisor or a CEO, your job is to influence and motivate your team members. You can apply specific strategies from this workshop to expand the boundaries of your influence and motivate those who report to you.
Module 2 - Managing Across Generations
For the first time in history, four generations are working together - all with very different perspectives on the work world. Look at how various generations regard work ethics, work/life balance, and communication. Gain tools to effectively manage across those differences to unify your team.
Module 3 - Personality Preferences and their Impacts
Individuals differ in how they gather information, make decisions, and organize their lives. Identify your preferences and how to bridge the differences between personality types to make your team more cohesive.
Module 4 - Communicating Effectively
When, how, and where you communicate is crucial to your success. Apply proven tools and techniques to initiate and respond to communications more clearly.
Module 5 - The Art of Delegation
The "mechanics" of delegation begin with task assignment. The "art" of delegation includes developing your employees. Use seven delegation steps to increase productivity and staff skills.
Module 6 - Performance Management: Setting Goals and Appraising
Define the performance management cycle then closely examine two important aspects that go hand in hand: How to set goals and how to hold a performance appraisal meeting. You will gain techniques for appraising both achieving and underachieving employees.
Module 7 - Coaching for High Performance
By skillfully providing constructive feedback, a leader guides employees in becoming self sufficient and performing at their best. Adapt your coaching techniques to promote your employees' optimum performance by building on what is well done, correcting what is marginal and disciplining what is unacceptable.
Module 8 - Situational Leadership
Many managers have tried to find the one, best leadership style for all situations. However, to be an effective leader, you must adapt your leadership style to the situation. You'll clarify the four major leadership styles and in what situations each style is preferred.
Module 9 - Taking Your Team to the Next Stage
All teams go through several stages of development. Through a hands-on activity, you will experience the four stages of team development and discover how to move your team to the optimum performance level.
Register for Part 1: Leading People, Modules 1-9
Module 10 - Customer Service
In today's world of open communication forums, each customer interaction needs to be "magical." By using 5 simple steps, your team can improve the service and satisfaction of your internal and external customers.
Module 11 - Organizational Well Being
As a manager, you can be held personally responsible for unsafe work environments. By assessing your workplace safety, and addressing both physical and psychological factors, you can promote the well being of your organization and its employees.
Module 12 - Decision Making
As leaders advance, the decisions they face become more complex and require better methods. After determining how you currently make decisions, you can gain new tools to expand your logical and intuitive decision making techniques.
Module 13 - Problem Solving
On a daily basis you encounter problems with operations and processes. You can apply a simple, four-step process to identify problem solutions and use specific tools to make sure your solutions are on the mark.
Module 14 - Lean Office
Each workplace that has encountered reductions in staff needs to decrease duplication and trim waste. By using the basic concepts of "lean office" you can improve the efficiency and results of your workplace.
Module 15 - Ethics in the Workplace
Maintaining high integrity is a complex issue that affects everyone faced with competing demands in the workplace. Determine your ethical orientation and learn models and tools you can use in your everyday decision making to address ethical challenges.
Module 16 - Conflict Management
Differences in style and interests can result in conflicts. Assess your primary conflict style and use proven techniques to mediate and turn conflict into productivity.
Module 17 - Effective Negotiation
Two important factors in successful negotiations are preparation and approach. Identify what you need to know about the other "side" in order to prepare for negotiation. Determine how to adapt your approach in relational and resource conflicts.
Module 18 - Managing Change
As they say, change is the only constant. When dealing with change, people go through several stages of transition. Define what you can do as a leader to move people through these stages more quickly and productively.
Register for Part 2: Achieving Results, Modules 10-18
Center for Professional Development, 220 E. Parkcenter Blvd., Boise, ID 83706-3940
Phone: (208) 426-1709
Email: cpdinfo@boisestate.edu
Reviewed: March 7, 2012