Staffed by both students and full-time professional staff members, our goal in University Housing is to make your campus living experience as rewarding as possible, and to provide opportunities for you to achieve personal, social, and academic goals. We have assembled an energetic and well-trained staff to assist you!
Resident Directors (RD):
Supervised by the Associate Director for University Housing, the Resident Director is a full-time, live-in, professional staff member, who provides the overall supervision and administration for your hall which includes facility operations, policy enforcement, supervision of RAs, counseling referral, emergency response, hall council advising, and the promotion of programs and activities that complement campus involvement and your academic goals. Find your RD’s office and introduce yourself. The RD is a great resource to assist you with your goals as well as with any concerns you may have.
Resident Assistants (RA):
The Resident Assistant is one of the most helpful and resourceful people you will meet at Boise State and may be the first person you meet in the residence halls. RA’s are selected on the basis of their leadership skills, communication ability, academic success, positive attitude and commitment to helping others. They are student peers that understand the campus and live in the residence halls. They are trained to handle a wide variety of issues, from academic and social matters to personal concerns such as homesickness, roommate relationships, and getting involved on campus. In addition, they are on-call throughout the week and provide customer service at the hall’s front desks. They are here to assist in building a successful community and support you as you pursue your goals. Get to know your RAs -- they are friendly, knowledgeable, and fun!
Desk Attendants (DA):
Each residence hall front desk employs student Desk Attendants to provide customer service for residence hall students. DA staff responds to calls, submit work orders, and assist residents with questions and procedural issues. This is a great employment opportunity for residents. For more information on how to apply, go to your hall’s front desk.
Custodial & Maintenance Staff:
University Housing employs its own custodial and maintenance staff to provide quality and prompt service to the residents of our halls and apartments. They make any necessary repairs and respond to facility emergencies. Our custodians provide for the cleanliness of our public areas including community bathrooms. Residents are responsible for cleaning their own rooms and non-community style bathrooms as well as maintaining their community area.
For custodial or maintenance issues in your residence hall room, visit the front desk of your hall to complete a work request.
Security Officers:
Security Officers are full-time staff members who monitor the safety of the buildings, grounds, and parking areas from 9:00 pm. – 7:00a.m. They make regular rounds through the buildings, checking doors and providing emergency response. Based on availability, they may also be called to provide an escort for students on campus.
Computer Support Staff:
Computer support staff keep the residence hall computer labs, room internet connections, and department computers up and running on the University Housing network. If you have any questions or problems with your own room computer connections to the Internet, or if you have an issue with the computer labs, visit your hall front desk to complete a work request and schedule an appointment.
GENERAL HOUSING STAFF
Residence Halls/Suites/University Inn
Customer Service 447-1001
Apartments
Customer Service 447-1002
During the academic year, your first line of response will most likely be found at your residence hall front desk or through your Resident Assistant (RA) or Resident Director (RD). However, if you have questions about billing, changing your meal plan option, or if you have questions prior to your arrival, call the customer service number for the University Housing Office.
Executive Director:
The Executive Director provides overall supervision and guidance in creating a housing system that provides affordable, safe, and convenient housing for Boise State students. This position provides direct supervision for the Associate Director, Assistant Directors, Business Manager, Apartment and Guest Services Manager.
Associate Director for University Housing:
This position provides overall supervision and guidance to the full-time live-in professional staff in the traditional residence halls and apartments and works to create activities and initiatives to support students’ academic and social needs. The Associate Director also works closely with staff on issues surrounding student conduct, residence education, and advising.
Assistant Director for Residential Education & Marketing:
This position coordinates the Residential College Program and the living learning communities. This position provides resources and general guidance related to residence education and connections to academic support programs.
Assistant Director for Operations:
This position supervises the facilities operations and maintenance functions for University Housing, providing supervision to custodial and maintenance staff. The Assistant Director is responsible for developing facility plans and supervises renovations and hall improvements.
Business Manager:
The Business Manager provides budget development for the department and supervises the financial systems of the department.
Apartment Life and Guest Services Manager:
The Apartment Life and Guest Services Manager supervises the apartment system for University Housing including contracts and facilities. This position also oversees all contractual conferences housed throughout the summer conference season.
