• Windows XP Users
• Windows Vista / 7 Users
• Important Notes about BSU's Connection
WINDOWS XP USERS
Connecting to the Internet
Step 1: Ensure you have a CAT5 network cable and a network card in your computer. BroncoTec in the Student Union Building sells both network cards and CAT5 cables. Once you have the required hardware, plug the CAT5 cable into the wall jack and into the network port on the computer similar to the port on Figure 1. NOTE: Some rooms have more then one port, but only one works. Plug into each port for at least 2 minutes, try to get to the Internet, and try the next port if it does not work.
Figure 1 - Network Cable and Card
Step 2: If your Internet does not work after step 1, verify you have the correct network settings.
Click Start
Click Control Panel
Click Switch to Classic View
Double-click Network Connections
Right click on Local Area Connection and click Properties
6. Click Internet Protocol (TCP/IP), then Properties
7. Ensure your screen looks like the one below, click OK, and close all other windows. Restart the computer and try getting onto the Internet again.
Step 3: If your Internet is still not working please contact your front desk and setup an appointment with University Housing Computer Services.
Other Important Notes About BSU’s Internet Connection :
- According to BSU security policy wireless routers will NOT work on the BSU network.
- You are required to run the Cisco Clean Access client to get on the BSU network. To get the Cisco Clean Access client, plug your computer into the network and open a web browser. You will be prompted for your BroncoWeb username and password and be directed to the download page for the Cisco Clean Access client.
- You are required to have up to date antivirus software on your computer. If your computer is infected with viruses, you will be disconnected until University Housing technicians can clean the virus off your computer. If you do not have antivirus software, please setup an appointment with your front desk to have it installed by University Housing’s technicians.
- University Square rooms have four plugs in each room and only one is active; the active port should have a colored dot next to it. Also, the port in the living room is for phone only.
- Keiser and Taylor hall have two plugs in each room, one is phone and one is Internet. If one plug does not work, try the one next to it before setting up an appointment.
WINDOWS VISTA USERS
Connecting to the Internet
Wired...
An Ethernet cable (RJ45) will be needed to connect your computer to a wall jack. This can be purchased at BroncoTech located in the Student Union Building or most electronics stores.
Plug one end of the Ethernet cable to your computer and the other end to a wall jack located in your room.
*University Suites and University Square has four ports per room, but only one port is active.
If the computer has successfully reached the internet, the set of computers in the lower right hand corner will have a globe in front of them.
If you do not see the globe, skip to the Troubleshooting section of this document.
Wireless...
*Personal wireless routers will not work in any Boise State University Housing building
*Wireless is only available in the lobbies in the residence halls. Wireless is not available in the apartments, except University Village.
Click the (start) icon in the lower left corner of the desktop. Then proceed to click “Connect To” on right hand side of the pane.
This will show all networks, to only show only wireless networks click the drop down menu and select “Wireless”.
Select the appropriate Wireless network titled “RES” (You may have to click “Connect Anyway”
You will be prompted to “Save” the network after connecting for the first time, tick the box and click close.
If the computer has successfully reached the internet, the set of computers in the lower right hand corner will have a globe in front of them.
Troubleshooting
If you are unable to gain access to the internet and there is no globe in the lower left hand corner, you may be connecting to an “Unidentified network”.
To solve this you must disable IPV6
Right click the set of computers in the lower right hand corner, then select “Network and Sharing Center”
Click “Manage Network Connections” on the left side of the window.
Determine which source you are trying to connect with, “Local Area Connection” (wired) or “Wireless Network Connection”
Right click the desired connection and select “Properties”.
Un-tick
Internet Protocol Version 6
Link-Layer Topology Discover Mapper I/O Driver
Link-Layer Topology Discovery Responder
Click OK and restart the computer.
If you are still unable to connect to the internet, contact your appropriate front desk to set up an appointment to have a computer technician assist you.
Chaffee Hall
Located on the 1st floor of Chaffee
Front Desk Contact: (208) 447-1011
Towers Hall
Located on the 1st floor of Tower Hall
Front Desk Contact: (208) 447-1013
Keiser, Taylor, Driscoll, and Morrison Hall
Located on 1st Floor of Keiser Hall
Front Desk Contact: (208) 447-1009
University Square
Located on 1st floor of C building in University Suites
Front Desk Contact: (208) 447-1002
University Inn
Located on 1st floor of C building in University Suites
Front Desk Contact: (208) 447-1002
Village, Manor, Park, and Heights Apartments
Located on 1st floor of C building in University Suites
Front Desk Contact: (208) 447-1002
