University Vehicle Services FAQ

Motor Pool Reservations Form

Multi Passenger Training Video and Certification

You can search for electric vehicle stations on campus by typing in the search bar of this Electric Vehicle Charging Stations Near Me website.

Using WEX fuel cards will save your department up to 6% in fuel costs.

Make sure you are using the correct PIN. If the fuel card(s) still will not work prepay inside. If you are still unable to purchase fuel you have two options:

1. You may contact WEX Fuel Management at (208) 803-4812 or Fleet Management at (208) 426-3592.
2. Or you may pay with personal funds and you will be reimbursed.

Yes, this is imperative for record keeping and to prove fuel transactions are acceptable.

No. Generic PINs do not allow anyone to know who is purchasing the fuel.

No. Equipment cards are used to fuel equipment and vehicle cards to fuel vehicles.

You may email Boise State WEX Fuel Management at wex@boisestate.edu or call Whitney at (208) 803-4812 or Fleet Management (208) 426-3592.

Request a WEX Card

You may contact your Business Manager for your department, email Boise State WEX Fuel Management at wex@boisestate.edu, or call Fleet Management (208) 426-3592.

Request a WEX PIN

It is good practice to keep hard copy fuel receipts for one year and then have the receipt scanned and archived should you ever need it for a fuel audit.

1356 University Dr.

• Effective July 2019
    $45/hour

Your department will be billed through the university internal billing system approximately 30 days after the work is completed and submitted for billing.

Contact the Fleet Services office at (208) 426-3592 and we can provide details and explanations.

No.  You can come to the repair shop at 1356 University Dr. and a staff member will look at the problem. The fleet staff can schedule the repair if needed.  Small repairs can often be performed while you wait.

It depends on location, time of day, traffic, etc., but typically it requires 30 to 45 minutes. It requires two people to pick up and deliver most vehicles.

First, contact Fleet Services at (208) 426-3592.  After normal business hours please contact Campus Security at (208) 426-6911 and they will contact a fleet staff member for assistance.  If the vehicle needs to be towed, for safety or other reasons, please contact Boise Valley Towing at (208) 389-9707. Have the vehicle towed to Fleet Services at 1356 University Dr.  Boise Valley Towing will contact Fleet Services the following day for payment.

Refer to the After Hours section for contacts and protocols.

Generally speaking, vehicles are inspected and/or serviced every six months or 6,000 miles of use.  High use vehicles are serviced more frequently.

No, typically not. Fleet Services will contact departments based upon calendar dates and mileages determined through internal records.  There is “Service Due” cling sticker in the upper left windshield indicating the next calendar and mileage date when service is due. If the vehicle is nearing either of these key indicators fleet services appreciates a phone call or email informing us of the service needed.

Yes. If the failure is the result of a defective part all work is warrantied for the length of the part warranty, which ranges from 30 days to one year.

Four ASE Certified Master Auto Technicians with a combined work experience of eighty plus years. Numerous certifications for each technician for specialty areas.

No.

Yes.

1. If the unit can be delivered and picked up by your department this can save you $20 to $30 per request.
2. Maintaining vehicle cleanliness is required to maintain a favorable public image. If your department cleans the vehicle we will not perform that task at the time of the scheduled service, saving you as much as $35.
3. Air quality compliance testing is required every two years of ownership. The recharge cost for performing this task is $35 (one hour), but it can easily be accomplished by anyone.
4. Report noises, leaks, damage as soon as you notice them. A relatively simple repair can escalate to an expensive repair easily if not addressed. We will gladly perform a check of any concern for no charge. Simply call or come by the fleet shop and ask any of the staff to ‘take a look’.

140.

No, as State property, the determination for in-house versus outsource services is made at the Fleet Manager level.

Typically we are 40%-50% less than outside vendors on an item by item basis. We are not incentivized to upsell services and products. Our goal is to perform all tasks and procedures with the intent of providing dependable, affordable and appealing vehicles.

We are not fully funded through appropriations from the legislature.

The A service occurs every 6 months or 6,000 miles and may include a road test. We also perform an oil change, check lights, tires, seat belts, and add fuel conditioner. Air filters are replaced as needed, and tires are rotated as needed. We complete a visual inspection under the vehicle to ensure there are no other concerns, like leaks, damage, etc.

The B service occurs every 24 months or 12,000 miles and includes all items on the A service checklist. The B service also includes a comprehensive road test, and a comprehensive inspection of the vehicle’s brakes, battery, charging system, cooling system, suspension, and safety equipment. It also includes an oil change, air filter, and fuel filter, and fuel conditioner.

Please feel free to call us at (208) 426-3592 or contact us at fleetshop@boisestate.edu with any additional questions you may have related to Fleet Management Services or Motor Pool Operations.