Word Works
Learning through writing
at Boise State University

Number 113 December 2001
Published by the Boise State Writing Center


Why we've lowered the lighting:
The Writing Center as an on-campus salon

by Christi Nogle

Every semester, from midterm until final exams, the Writing Center becomes an exciting place. Clients line up on the couch, waiting for a chance at a walk-in consultation; students rush in looking for staplers, post-it notes, handbooks and dictionaries; and the phone rings incessantly. The consultants barely have time to say hello to each other, so we sometimes interrupt consultations in order to tell other consultants about their phone messages or just to talk for a few seconds. The clients don't seem to mind. They are stressed to the limit, of course, but there is something warm about them at this time. Maybe they are thinking that they've nearly made it through another semester. Maybe they are just glad to have a place to sit and talk, not to forget about school but to look at their education in a different way. We bend rules for them too, staying after our shifts or making extra time to work with those clients who really need to see us.

But every semester, from the first day of work until midterm, the Writing Center is a quieter place. We have a few clients, students who are very fastidious or who have been assigned early papers, students who are insecure about their writing or who have been sent to us by their instructors. We also have to read and write comments on WACRATS drafts, visit the freshman classes, and finalize our work schedules. It can be a busy time, but it isn't the same as the latter half of the semester. The clients often seem more nervous during this period. Consultations tend to be formal, and there is not the same background buzz of students talking.

One of the reasons for this difference is the often-cited fact that Boise State is a commuter campus, with a large number of nontraditional students, students of all ages who work full time, and students with children. Being commuters, employees, and parents, the students are very busy. They do not feel they have time to visit places like the Writing Center unless it's an emergency, and they don't have as many school-related emergencies in the first half of the semester as they have in the second half.

The unfortunate thing about the commuter campus, which is also often cited, is that students miss out on much of what college is supposed to be about. They tend not to attend on-campus events, participate in student government, or spend time with classmates and professors. The number of upper-division students who do not know where the Writing Center is always amazes me, but after a short conversation, I will discover that they are also unfamiliar with the Career Center and do not know how to find the cafeteria. They seem to be saying that there is no space in their lives for anything, unless it is an emergency or a graduation requirement.

Sometimes I think that college is all about bureaucracy--getting the forms signed, paying the fees, showing up for tests. Just as it goes in the financial aid office or the student ID office, so it goes in the Writing Center. Early in the semester, especially, most clients come in to check off another item from their to-do lists, they want the session over as soon as possible, and they seem to forget it as soon as it's done. So it goes in their classes, presumably, and I am no better. I check my astronomy class's website religiously, waiting to see if I've accumulated enough points to pass, at which point I will stop going to class.

This bureaucratic flavor is a side effect of the liberal arts college experience. Students have to fulfill requirements that hold no particular interest for them, such as core classes and trips to the Writing Center. Since they have no particular interest in these requirements, they treat them in a mechanical way, checking off boxes and filling out forms.

In the Writing Center, we have tried to avoid this problem by suggesting that instructors do not include a writing consultation in the course requirements. We still encourage instructors to offer incentives such as extra credit for a Writing Center visit, and to use the center as an optional or make-up activity (e.g., when a student has missed an in-class workshop), but our director has decided that the business we get from required visits is simply not worth the drawbacks of those visits.

Last semester and before, required visits were always on our minds. Students who were required to visit the Writing Center would fidget and appear not to be listening to the consultants' comments. Sometimes they would become rude, argumentative, or just plain mad. They would express anger at having to use time outside class--"free time"--for a class requirement. They would tell us that they knew more about writing than we ever would, or that they already knew what was wrong with their papers, or that they were sure they were going to pass and so just didn't care. More often, they would try to be polite but would clearly have no intention of revising their papers. I had a few clients appear for their appointments an hour before class, with clean final copies of their papers ("Don't write on it, please. I'm turning it in today"). And these were the times when the clients actually appeared for their appointments; other times, they would forget to come, forget to cancel, and leave us waiting.

I wonder how much of the students' hostility and apathy was directed toward the Writing Center and how much was directed toward the classes themselves. As an English major, I was happy to take the beginning composition and core humanities classes that would improve my writing. I thought the Area Three classes were a waste of my time, since I could not envision a job where I would fill out bubble sheets or dissect frogs. It is possible that students whose majors are outside the humanities see writing in the same way that I see multiple choice testing: a useless skill. I could argue with them. "Writing will help you think; it provides a valuable key to learning and organization," I could say, and I have, on occasion, said something similar. The resentment remains. The students give reasons for it: writing wastes time that they could be spending on their real interests; or they aren't good at writing, so they would prefer to work on areas in which they have more talent. I have had the same thoughts about my Area Three classes.

This is the kind of resentment that causes students to make sharp distinctions between "class time" and "free time." "Life" and "school" are also distinct, as are major-related and non-major classes. Perhaps it is the Boise State slogan, "Real Education for the Real World," that makes students focus so intently on job preparation.

In "New Semester, Same Old Schtick," an opinion piece for The Arbiter, Brandon Fiala states the point in a particularly bold way:

The exclusionary role of education can easily be understood by asking just one question: what does it take to succeed in college? Hard work? No. Intelligence? No. A love of learning? Not hardly.

Time. Success in college takes nothing more than the surplus of time at one's disposal. Not many people have the time, especially here at BSU, to care about school any more than exerting minimal effort for maximal grade. We are here to jump through hoops to get the honor of a job, where we will actually learn what to do [. . . .] The best advice is: play the game, and play it well. Wink a little, wear a wry smile, maybe cheat, but don't forget to graduate.

This article, which appeared soon after the start of fall classes, stayed with me. I am tempted to swallow every word of it. I, like many Boise State students, come from a culture in which education is not particularly valued. None of my high school friends went to college; neither did my parents. Going to college is a little bit embarrassing. If I were studying to secure a lucrative job, it might be different, but since I am studying in the lofty disciplines of Art and English, I have a hard time justifying my pursuits to family and friends. I sometimes have difficulty justifying these pursuits to myself.

As Fiala's article shows, education is not a cure for this unease. Some of the loftiest disciplines of all, like Philosophy, History, Art, and Art History, give students reason to question the structure of the university, its "politics," and its bureaucratic element. Adding theoretical knowledge and language (such as Marxism) to an already-entrenched blue-collar reaction against the university creates a powerful force, a powerful obstacle to the kind of wide-eyed wonder that the liberal arts system seems to demand.

Yet I know, from my own history as well as from the stories of so many coworkers and classmates, that college means more to people than a way to get a better-paying job or to rise to a higher class. Many of us want to be idealistic, I think.

A recent event showed me how true this is. I had been working hard to complete a series of paintings for the Senior Thesis Exhibition. I had to put off other projects and miss sleep so I could paint, and I kept thinking that I was wasting time. After all, I'm probably not going to make a career out of painting. I will always be carving out time between work and other activities to paint, and it occurred to me that it would be much, much easier to not paint at all.

When the opening night came, I was glad to have spent the time I did on my paintings because people were examining them, but I still questioned whether the whole pursuit had been worthwhile. Then my mother, who had attended the opening, gave me a call. She was getting ready for her graveyard shift at WalMart, and she kept talking about how much fun the opening had been. She had seen me talking to friends about art and was a little excited about how many artists and art enthusiasts she had met. She was looking at the event a little too romantically for my taste, and I started to tell her that, no, all the people were not artists. They were people who work at grocery stores and coffee shops. They were regular people, like her, like me. They were just pretending.

I stopped myself. Were they just pretending?

When I have a consultation with another student, are the two of us just pretending? I thought so at first, when I would constantly hear other people's advice coming out of my mouth. I would say what some professor said, and the client would say what she thought a good student should say, and we would offer one another a wry smile.

I might still be mimicking others. I can't tell anymore, because I believe what I say. "A good thesis sums up the paper, attracts the reader's interest, and offers some internal tension that will be resolved in the conclusion," I say to the Developmental Writing student, without a trace of cynicism. This matter is an emergency for him, so he listens. We debate for a while over what kind of sentence might or might not fit those requirements, and when he leaves I keep discussing the matter with the other consultants.

As I'm talking about theses, I realize the strangeness of the situation. I don't talk about what makes a good thesis, at least not during my free time. In the Writing Center, I feel as if the rift between who I am as a student and who I am as a person has narrowed. Maybe it is this place that confuses me, shifting as it is between being school and being not-school. It is in the Liberal Arts Building, to be sure, and it has the same ugly walls as the rest of the building, but there is a couch and a coffee table, a soft chair. The director has turned off the flourescent lights in favor of lamps for a homier atmosphere, and people act as if they are at home, sitting on the floor or draping themselves on the furniture.

Now it is late in the semester, and the room is buzzing again with the sound of students talking about their papers. In talking about their papers, they are also talking about all the ideas in their papers and the ideas that have yet to be written. The topics are deep: politics, art, history, religion, literature, science. I think back to literature professors who mentioned the old writers and their salons. The whole idea seems embarrassingly old-fashioned: women in hats, modernist art, lots of smoking. They must have been so much more sincere than we are, I think, but the essence of the salon is here. We are talking about ideas, not as competitors for a grade but simply as people interested in ideas.

I wish more students would join the conversation in the Writing Center, but not too many more. The room can hold only a few. A better wish is that they would come all semester long, that they would always be as receptive and as engaged with ideas as they are right now. My wish is not likely to come true. There are too many reasons why they can't come all semester, just as there are too many reasons why I can't sustain my own enthusiasm for more than a few weeks. The important point is that they are here now. At least now, for a short time, they are willing to pretend they are great students, great thinkers, and in doing so, they might just make it true.

I have loved working in the Writing Center for the past three years. Just as our director predicted, I have learned about writing from the clients and the other consultants. I am grateful for the opportunities I have had to meet people, to help them, and to let them help me. I am grateful for the chance I've had to pretend that school matters.