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Candidate FAQs

Thank you for taking an interest in Boise State University. We are thrilled you are thinking of joining our amazing campus community.

You Asked, We Answered: FAQs

How do I apply for a position?

Click on the “Apply Now” button on the top right corner of the job posting. If you are a new user, you will be prompted to create an applicant profile. This profile allows access to the applicant portal and can be utilized to apply for positions, manage applicants, and view application statuses. Please note, the email address associated with your account will be used throughout the application process for communication between you and Boise State University, as well as for system-generated reminders and alerts. If you have an existing, active applicant profile, enter your login credentials to continue with the application process.

May I use one application to apply to more than one position?

No. Each position requires a separate application.

May I submit my resume without specifying interest in a particular position or requisition?

All submissions are required to be linked to an active job posting. Emailed application submissions are not accepted.

How can I find out the salary range for a posted position?

Salary details are posted at the discretion of each department. 

What if I do not have a resume?

Your application will be considered incomplete if a resume is not submitted. 

I am not able to complete my application online. How do I get assistance to apply for a position?

Application assistance is available by appointment through the Human Resources Office. Call 208-426-1616 to schedule yours today.

Who do I contact if I need an accommodation?

To request accommodations please email or call our Human Resources office at 208-426-1616.

Who can I talk to if I need more information about the job I want to apply to?

Email or call 208-426-1616 to be directed to the recruiting contact for that area. 

I can't remember my username and/or password. How do I reset it?

Click the “Forgotten your password?” link at the applicant portal, enter your email address, and click “OK.”  You will receive an email with information on how to reset your password.

How do I receive notification about new job opportunities?

Visit our Careers page and subscribe to our mail alerts.  Alert emails are sent daily depending on which filters you selected when subscribing, and subscriptions are active for 90 days.

Why can't I see the Dropbox or Google Drive buttons?

Keep in mind that Dropbox and Google Drive are not supported in some older browsers, like Internet Explorer 6 and 7. Internet Explorer 8 does not support Google Drive.

Can I upload from my mobile device?

Dropbox is available on iOS and Android devices, but only on Windows mobile devices if Internet Explorer display preferences are set to “desktop version.”  Google Drive is available on iOS and Android, but not Windows mobile devices.

I saw a job online that I want to apply for, but now it’s gone. Can I still apply for it?

If the position is no longer available on our career website, applications are no longer being accepted.

What type of file should I use when uploading my resume or other application documents?

Your documents will need to be saved with one of the following supported file extensions in order to be uploaded to your application: .doc, .docx, .docm, .pdf, .txt, .rtf, .htm, .html, .msg, .dat, .csv, and .pgp.

I started an application, but didn’t submit it. How do I go back to finish my application?

Log in to the applicant portal by clicking “Sign In.”  Find your incomplete application and select “Complete Application.”  The system will delete incomplete applications after 15 days.  If a job announcement is still open and your incomplete application was deleted, you will need to complete and submit a new application to be considered.

If I started an application but didn’t submit it, can I still submit it after the posting deadline has passed?

No, applications submitted after the deadline will not be considered.  

What time do jobs officially close?

Jobs close at 11:50 p.m. Mountain Time on the date listed on the job posting.  Be sure to complete and submit your application by this time for consideration. 

What veteran form is needed to receive preference?

Veteran status questions are answered through the process of completing the application.

Each position requires a full application to be considered.

Do I need to fill out all the fields in the application process?

All fields that have an asterisk (*) next to them are required and need to be completed in order to proceed in the application process.

The system won’t accept my telephone number. Why?

You do not need to include dashes when entering your phone number. 

Example:  208-426-1616 should be typed in as 2084261616.

How can I check the status of my application?

You can log in to the applicant portal by clicking “Sign In” and entering your email address and password. You can see the “Current Status” listed under the job information under your application. 

How do I log back in to my profile?

You can log in to the applicant portal by clicking “Sign In” and entering your email address and password.  If you do not remember your password click the “Forgotten Your Password?” link

How do I withdraw an application once I have submitted it for a specific job posting?

You are welcome to withdraw your application at any time.  To do so, log in to your account and click the “Withdraw” button.  You are welcome to resubmit your application after withdrawing it, but you must do so prior to the deadline of the job posting.

The amount of time it takes the search committee to review applications depends on the amount of applicants, how complex the position is, and search committee members’ availability.  Decisions are made throughout the recruitment, so we make every effort to notify candidates as quickly as possible via email.

Can I update my name, email, or my address on my account?

Yes. To update your profile information, log in to the applicant site by clicking “Sign in” and entering your email address and password. Once you are logged in, click “Update Profile” on the top right-hand side of the home screen. 

How does the hiring process work?

If you meet the minimum qualifications for the position, your application will be reviewed by the search committee.  The department will contact you directly if you are selected for an interview.  If you are successful in completing the interview process, your reference checks and other post-offer checks, such as background checks, will be conducted as required.

How do I correct or update my application once submitted?

Applications and application materials cannot be edited after they have been submitted.  To correct a mistake, you can withdraw your application by clicking the “Withdraw” button. You can reapply to the position before the job posting closes.  

Will I be contacted regardless if I'm selected for an interview?

If you are selected for an interview, the department will reach out to you directly. If you are not selected for a position, you will receive an email communication.