Skip to main content

Crafting an Online Course: A Collaborative Approach to Quality

Faculty members pour their expertise into crafting an online course, and their deep knowledge and passion for the subject are the foundation of a great learning experience. At eCampus, our Quality Assurance Coordinators are here to support those efforts and ensure the course vision shines through. We serve as partners in the process, offering a fresh set of eyes to help ensure each course is clear, consistent, and easy for both students and instructors to navigate.

Whitney Gill, a Quality Assurance Coordinator, has been a part of the eCampus team since 2014. She’s helped shape the QA role and knows firsthand the importance of a collaborative approach in developing online courses.

“As Quality Assurance Coordinators, it’s our job to partner with faculty and our eCampus teammates to get a course ready to be taught online,” Whitney says. QA Coordinators look at the course content “for clarity, accuracy, and consistency and also ensure that the course is functional in Canvas.” It’s all about working together to bring the course to life online.

The ultimate goal of quality assurance is to ease the faculty’s experience of teaching their course online and improve the students’ learning experience. Quality Assurance Coordinators can offer suggestions to enhance the overall quality of a course, such as providing feedback on anticipated student questions, course layout, grading workflows, and more. This collaborative process ensures a seamless, intuitive learning experience for students and streamlines the teaching experience for the instructor.

Do you have an online course that would benefit from a fresh set of eyes? Our QA Coordinators are ready to partner with you to help get your course ready to support student success. Request a consultation with an eCampus Quality Assurance Coordinator by filling out our Ask eCampus form or emailing ecampus@boisestate.edu .


About The eCampus Center

The eCampus Center partners with faculty to design and develop high-quality online learning experiences. We offer personalized support and expert guidance in online program development, course development, instructional design, and online teaching preparation. Through collaboration, we help create accessible, engaging, and career-relevant online courses and programs to meet the needs of both faculty and students at Boise State University. Visit the eCampus Center website to learn more.