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Fall 2021 Housing FAQ (Updated July 19, 2021)

Boise State has been and will continue to be open, and students will have the opportunity to live on campus in the fall. Research continually shows that students who live on campus have higher GPAs, greater levels of engagement and satisfaction, continue their college journeys at higher numbers, and graduate faster.

Opening student housing as we continue to navigate COVID-19 brings both challenges and opportunities. We believe this is an exciting time to build friendships, examine our values, uncover our ideas of ourselves and society, and build connections as we (re)discover and redesign how we relate to one another.

Our community’s success will depend on each one of us caring for and looking out for one another. We’ll focus on meaningful interactions in small environments and forging deep friendships.

Because COVID-19 has created a very dynamic situation, these plans are based on the most up-to-date information we have at this time and may change depending on many factors that are largely out of our control.

Questions and Answers

General Housing Questions

Can I still apply to live on campus?

Yes, but please be aware that we are currently running waitlists for on-campus housing. The demand for living on campus is strong and we’re processing room assignments as quickly as we can. Processing continues all summer so don’t be alarmed if you don’t receive an assignment from us right away. If you’re waiting, we’ll send you an update every week to keep you informed of where we’re at with assignments.

Does Housing and Residence Life plan to reduce occupancy in residence halls?

At this time, we intend on reducing our inventory by a small number of beds to set aside space for use by students who need to self-isolate during the fall term. This won’t reduce our space dramatically but will allow us to ensure that we have rooms available if and when students need to distance themselves from the community.

Will students room together in doubles this year?

Yes. As was the case during the 2020-21 academic year, and after consultation with medical and public health experts, we’ve decided to continue double and single room occupancy. We’ll be following the recommendations of the CDC to reduce the risk of exposure and spread of COVID-19. Each student will also need to follow CDC and university guidelines for community living as detailed in our housing license agreement addendum and community standards.

How can I request to live in a single room?

We collect your preferred room type when you apply for housing at Boise State. While we take those preferences into consideration when making your room assignments, we make those assignments based on the date and time you completed your application. Assignments are made on a first-come, first-served basis, and we can’t guarantee that you’ll be assigned to the specific room type you requested.

Will I be able to have guests in my room?

Yes, in compliance with our guest policy in our community standards, residents are allowed to have guests provided that your roommates agree.

What will life be like in on-campus housing this fall?

We provide programming, events and activities, as well as educational and professional opportunities only available to on-campus residents. We’re committed to providing you with a fun and engaging place to call home.

What support staff is available?

Each community has an assigned Resident Director (RD) responsible for the operations and residential health of that community. Reporting to the RD is a team of Resident Assistants (RAs) who live in the communities as embedded resources for our residents. Our maintenance and custodial staff handle the cleaning and support our physical infrastructure. Our desk staff provides extended hour assistance to students who need to pick up packages and mail, submit maintenance requests or ask questions. Our department has on-call staff available 24/7 to support residents if any issues arise outside of normal business hours.

What about food?

The latest guidelines from the CDC are being incorporated into our day-to-day dining operations. Information about these new protocols can be found on the Dining Services website. Meal plans are mandatory for first-year students. You’re automatically enrolled in the Big Blue All Access meal plan but can change your meal plan through your Housing Portal until September 3. Questions about food and meal plans can be directed to diningservices@boisestate.edu or (208) 426-1259.

Will I be able to attend online class sessions from my residence hall?

Throughout the 2020-21 academic year, even with increases in students logging into virtual class sessions, our residential network provided steady access. You’ll have access to the Help Desk at the Zones, the campus support system with phone, email, and in-person support. Support staff can even conduct remote sessions with you to walk you through processes, install software, and solve any problems you may have with your personal computer.

If the university makes the decision to close on-campus housing, will I be refunded for housing fees?

If the university decides to close the residence halls in order to protect the health and safety of the campus, we will coordinate decisions on prorated refunds with the State Board of Education. Future decisions like this one will be made with the best information available at that time and with the input of state and local officials.

Room Assignments

When will I receive my assignment?

We started sending community assignments on April 12 and room assignments on June 1. We continue to make assignments on the basis of availability. Visit our Important Dates page for other important dates and deadlines.

How do I request a room change?

You may email your request to housing@boisestate.edu. While we do make note of these requests and do our best to accommodate them, the strong demand for on-campus housing severely limits our ability to process room or community changes during the months of June, July, and August.

What do I do if I applied for housing but no longer want to live on-campus?

If you decide to live elsewhere this year, it’s extremely important to let us know to avoid additional fees. You can cancel your application for housing through your Housing Portal. If you need help with that, you can contact our main office. Important dates for your calendar:

June 14: last day to cancel your application and receive a refund of your down payment

July 14: last day to cancel your application and avoid a buyout fee of $300

What are my options if I move onto campus and decide that I don’t want to stay?

The on-campus license agreement signed at the point of application is for the full academic year. While we do accept requests for early release, the approval of those requests is not guaranteed. There are events that qualify for release defined in our license agreement. Without an approved release request, you’ll need to pay a buyout fee equal to half of the housing fees due for the remainder of the academic year. After February 1, 2022 you’ll be responsible for 100% of the remaining fees after that date.

Health Guidelines

What will be expected of students living in on-campus housing?

Our expectations of our student residents are spelled out in your Housing License Agreement and in our community standards. Your live-in support staff (Resident Assistants and Resident Director) can provide additional information or clarification about hall policies.

What if I don't want to observe the CDC and university guidelines?

The safety of our students is our highest priority. Therefore, we take COVID-19 guidelines seriously. Violation of these standards may be treated as formal conduct violations and repeated offenses will constitute a formal violation of your housing license agreement, which could result in removal from on-campus housing. We want to be up-front with students about these expectations so that they can make individual decisions about committing to living on-campus this year.

Will the university provide me with cleaning supplies and sanitization products during my time living on campus?

Cleaning supplies are not provided. We encourage you to bring a supply of cleaning and sanitizing products with you to campus.

We are ensuring that our custodial and maintenance teams will have ample cleaning supplies on hand to clean community bathrooms and common spaces in accordance with current CDC guidelines.

What will cleaning practices look like in the residence halls and housing offices?

Community bathrooms and common spaces in our buildings will be cleaned and disinfected as often as physically possible while covering the entirety of our on-campus facilities. Cleaning crews have the necessary and approved chemicals in healthy supply, to ensure the effectiveness of these cleanings. Please note that some common areas may have restricted access or be shut down entirely as deemed necessary to limit physical contact or exposure in those spaces.

Will I be expected to clean my own bathroom?

Yes, unless you live in a residence hall with community bathrooms. Most bathrooms in residence halls are located within the private suites of residents and our custodial staff does not enter those spaces to clean them. You’ll need to coordinate the cleaning of your suite’s bathroom and common area to ensure that it remains clean and sanitary. Community and public bathrooms throughout our residence halls will be cleaned by our staff.

What about vaccinations, testing, and self-isolation spaces?

Our Public Health Office is maintaining a separate FAQ to answer any and all questions you may have on COVID-related topics. If you have questions regarding vaccinations, testing, or quarantine and isolation protocols, please contact their office at publichealth@boisestate.edu or (208) 426-2968.

Move-In Day

When is Move-In Day?

Move-In Day is scheduled for Wednesday and Thursday, August 18 and 19.

Spreading the move-in experience out over two days and scheduling arrival appointments helps keep the move-in process safe and organized. Move-In Day is carefully designed every year to be as safe and efficient as possible.

What should I expect on Move-In Day?

Here’s are the basics:

  • Check-in will be facilitated at various points around campus (depending on your assigned community). We’ll send you information about you’ll arrive to move into your specific community.
  • You’ll have an hour to unload and move in your personal belongings, after which you’ll move your vehicle to a designated long-term parking zone.
  • While we will have volunteers to help you check in, find your way, and answer questions. We’ll provide move-in carts and be sure they’re sanitized between each use.
  • We know it’s a tough ask, but please bring only one or two helpers with you to Move-In Day and a maximum of two vehicles, including your own.

What do I do if I need to move in earlier than August 18?

You can submit this request through our Early Arrival Request Form. We don’t guarantee that we’ll be able to accommodate every request. In the lead-up to each new academic year, we’re doing important renovation work on our buildings which can limit our ability to bring students in early. We’ll do everything we can to work with you to make your arrival on campus as smooth as possible. The form opens on June 15 and closes on August 1.

Can I still bring all of the personal belongings I was planning on bringing to Move-In Day?

While we do not intend to expressly set limits on the sizes or number of items you bring, we strongly encourage you to be conservative in choosing what to bring with you this year. Our website has great information about what to bring and what to leave home. We would encourage you to consider ordering linens straight to your room and renting a MicroFridge® rather than buying and bringing those items. Read more information about those additional services on our website.

We’ll begin receiving packages two weeks prior to Move-In Day but we ask that you limit the number of items you have shipped. Items received more than two weeks in advance of Move-In Day will be returned to the sender.

Will the answers in this FAQ change?

All of the guidance in this FAQ is based on current information and current guidance of public health authorities. The answers given here may change, based on changes in circumstance, updates to guidance, or otherwise at the discretion of the University.