Job Standard for Systems Engineer 1

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2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
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   1. update/change the purpose to add in department specific information, 
   2. add key responsibilities to the 35% of the time, specific to your department needs, 
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The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Systems Engineer 1  Overview

• Work Type: Non-Classified/Professional
• Job Code: 75805
• Pay Grade: P8
• FLSA Status: Exempt
• Career Level: Intermediate
• Family: Information Technology
• Function: Cloud Infrastructure Services

Purpose

Support existing Systems Engineer. Responsible for server administration, evaluation, planning, configuration, installation, deployment, tuning and troubleshooting.

Level Scope

Fully competent and productive professional contributor who applies acquired job skills, policies and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Minimum Qualifications

Bachelor’s Degree and 2 year of experience managing/administrating server environments for scientific computing and using computational clusters, HPC and/ or grid computing environments or equivalent relevant experience. Prefer degree in Computer Science, Computer Information Systems, Information Technology or related field.

Knowledge, Skills and Abilities

• Strong technical skills in the construction and operations of High Performance Computing Cluster servers.
• Strong technical skills including knowledge of cluster management software and administrative processes. Ability to deeply understand application functionality and technical documentation required.
• Strong verbal and written communication and interpersonal skills and ability to interact one-on-one or in small groups with users.
• Ability to effectively work on and prioritize concurrent projects.
• Ability to perform basic Unix/Linus system administration and proficiency in a high level programming language such as C, C++, Fortran or Java.
• Knowledge of or experience with parallel programming or Perl.
• Knowledge of or experience with Geo Physics and Material Science or computational chemistry.
• Ability to consult with faculty, staff and department management regarding equipment for research uses.
• Ability to obtain Linux Certification.
• May require on-call availability and may require working outside of business hours and weekends.

Essential Functions

Key Responsibilities

60% of Time the Systems Engineer 1  must:

• Manage and administer production systems used by researchers and Research Centers.
• Evaluate and recommend cluster based solutions for research activities. This includes system performance monitoring, data storage and backup/restore needs, maintainability and availability.

• Work with scientific support specialists, including scientific programmer, to provide support, including programming support as appropriate, to scientific researchers who use a broad spectrum of applications from diverse fields.
• Manages user accounts and provides assistance to researchers in running applications (support/installation/configuration). Troubleshoot scheduler submission problems, manage space usage and assist with user access and Linux command line help, as needed.
• Analyzes and resolves customer and technical problems
• Analyzes results of server monitoring and implements  changes to improve performance, processing and utilization.
• Proposes, maintains and enforces policies, practices and security procedures.
• Provide break/fix support, setup/installation support, escalation support and solutions support.
• Create and close work orders for tasks using established standards.
• Responsible for the inventory and tracking of HPC computer related equipment.
• Develop appropriate user documentation for common applications and systems programs.
• Consult with users and develop/provide training to help with onboarding and optimizing user experience.
• Develop and maintain system documentation as well as training and reference materials for the community using wiki and knowledge management tools.

• Requires on call and after hours support for maintenance and Service down scenarios, as well as participation in a 24-hour, 7-day on-call support rotation and off-hours maintenance activities.

35% of Time the Systems Engineer 1

Determined by department needs

5% of Time the Systems Engineer 1

Perform other duties as assigned

Work Environment and Physical Demands

General Office – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. General office work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Server Equipment Maintenance – Occasionally lifting and racking (or un-racking) servers and server components weighing up to 35 pounds (NIOSH lifting limit). Occasionally working in a server control room in an environment with loud background noise.

On-Call – Requires on-call availability and may require working during non-business hours and on weekends.

Travel Requirement

May be required to travel to various locations on and off campus, possibly with overnight stays,  for training and/or conferences.

Career Path

Systems Engineer 2.

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.

Disclaimer

Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.