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Minimum Standards for Desktop and Software

The Office of Information Technology (OIT) recommended computer hardware, software, and vendor standards apply to all colleges, departments, and offices at Boise State University.

These standards include:

  • Software standards
  • Desktop standards
  • Machine standards
  • Mobile computing devices
  • Preferred vendors
  • Minimum recommended Windows hardware
  • Minimum recommended Mac hardware

Definitions

Software Standards

Software StandardWindows 10, version 1909 or newer
macOS 10.15 (Catalina), 11 (Big Sur), 12 (Monterey)

Productivity SoftwareGoogle Workspace, Microsoft Office 2016, 2019 and 2021Google Workspace, Microsoft Office 2019 and 2021
E-MailGoogle WorkspaceGoogle Workspace
CalendaringGoogle Workspace Google Workspace
Web BrowserGoogle Chrome
Microsoft Edge
Mozilla Firefox
Google Chrome
Apple Safari
Mozilla Firefox
Anti-VirusMicrosoft Endpoint ProtectionJAMF Protect

Software must be compatible with University administrative systems. If the current version is within the manufacturer’s supported product lifecycle, all software must also be fully licensed and supported. Operating systems must be regularly updated and within the manufacturer’s supported product lifecycle.

Desktop Standards

Windows 10 versions 1909 and above are the currently supported Microsoft operating systems.

Apple macOS 10.13 and above are supported operating systems on Apple Macintosh computers. Apple regularly releases upgrades for macOS which address stability and performance issues. Technical support staff may recommend upgrading to the current version as a first step to resolving known issues with earlier releases of macOS.

Apple or Windows-based computers must be under warranty and within the dates of the manufacturer’s supported lifespan. 

Machine Standards

Computers purchased for all purposes should be enterprise models offered by contracted vendors. Desktops and laptops manufactured primarily for “home” or “small business” are not permissible.

University computers and mobile devices are department expenses.  Departments are responsible for initial purchase, regular replacements and cost of out of warranty repairs.    

Mobile Computing Devices

The Office of Information Technology supports Google’s G Suite for Education applications and solutions providing real-time device connectivity and synchronization.

Preferred Vendors

The State of Idaho requires Boise State University to order computers from contracted vendors.  All orders are facilitated by OIT.  Purchasing a computer with a P-Card will lead to revocation of P-Card privileges.  These standards apply to all acquisitions independent of acquisition method or funding source, e.g., grants, donations, rental or leases, etc.

Preferred and Contracted Vendors

Minimum Recommended Windows Hardware

  • 8 gigabytes of memory (RAM)
  • 100+ gigabyte hard drive
  • A processor with TPM and vPRO enabled

Minimum Recommended Mac Hardware

  • 8 gigabytes of memory (RAM)
  • 100+ gigabyte hard drive

Backups

Backups of data stored on a client computer is the responsibility of the department.  All files created or revised each day should be backed up if those files are stored on a local drive. Users should also ensure weekly backups of all files.  It is recommended to use Google Drive. Mission-critical data must be stored on University network file servers or Google Drive cloud storage vendors.  Other cloud storage vendors are not permitted.

Disposal

Upon university completion of use, all electronic storage will be erased using either DOD zero fill standards, magnetron, or device destruction. This is handled by making a request to facilities and they contract with a 3rd party.  Hardware will be disposed of in accordance with Boise State and State of Idaho policy and procedures.