Troubleshooting sign-in issues
Are you still seeing this page, even after connecting to VPN? Try clearing your web browser cache, and then close and restart your web browser. Instructions for clearing your browser cache are available at boisestate.edu/oit/cache/.
Accessing the HR System
To sign in to the HR System you must first do one of the following:
- Be physically on campus (either on a desktop or kiosk computer, or a mobile device connected to eduroam).
- OR connect to Boise State’s VPN.
If you are on campus
Desktop or kiosk computers that are hard-wired to the network, require no additional security. Sign in to the HR System as you normally do.
Mobile devices (such as phones, tablets, or laptops not hard-wired to the network) must be connected to the eduroam wireless network. Once connected to eduroam you may sign in to the HR System as usual.
Learn how to configure eduroam WiFi for your device
If you are off campus
You must first connect to Boise State’s Virtual Private Network before logging into the HR System. The VPN allows you to securely connect to Boise State’s network as if you were on campus.
Reminder: When you log in to VPN you will be asked to two-factor authenticate using Duo Security.
Once you have connected to VPN, you may sign in to the HR System.
Learn how to configure and use VPN