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Service Now

ServiceNow is a digital workflow system designed to track customer interactions, service requests, and processes.

ServiceNow allows departments to create workflows utilizing online submissions from customers as well as automate routine data tasks. Report, reminder and notification features help departments run effectively and efficiently.

Additional information about ServiceNow is available at

How to Order ServiceNow Licenses

This product does require a moderate amount of customization in coordination with the Office of Information Technology to work for your department.

The license cost for ServiceNow is $475 per employee per year.

Contact the Help Desk at (208) 426-4357 or email to learn more about licensing or customization for ServiceNow.

How to Access and Use ServiceNow

Log in to ServiceNow

You can also add ServiceNow to your myBoiseState customized list of services.

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357,, chat, or Help Desk Self Service.