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Jamf to Microsoft Intune transition

We’re moving from Jamf to Microsoft Intune to align Mac device management with our Microsoft Entra security platform. To keep your Mac secure and fully connected to university resources, please complete the enrollment process at your earliest convenience.

  • Expect enrollment to take about 10-15 minutes to complete. During that time, you won’t be able to use your computer.
  • Please note that enrollment is not complete until you finish the Single Sign-On for Mac prompt.

The process is designed to be straightforward, but step-by-step instructions and screenshots are provided below if you need additional guidance.

While the process has been thoroughly tested, differences in macOS versions, installed software, and existing device configurations may result in a slightly different experience for some users.

Intune enrollment steps

  1. You must be connected to the Boise State network. If you are off campus, ensure you are connected to the VPN.
  2. Open Self Service and click Start under Start Intune Migration.
    You can find it in the Applications folder or by searching for Self Service using Spotlight (Command + Space).

    Browse page in Self Service showing a Start Intune Migration option with a Start button. Cursor hovering over the button.
  3. A Prepare for Device Migration message will appear. Click Migrate to continue.

    Intune migration screen explaining the device will be moved from Jamf to Microsoft Intune and may take 10 to 15 minutes, with a Migrate button selected.
  4. A Device Migration in Progress window will appear.

    Intune migration progress screen showing device migration from Jamf to Microsoft Intune, with a progress bar indicating the Jamf framework is being removed.
  5. An Action Required: Complete Device Enrollment message will appear. Click Got it to continue.

    Device enrollment screen instructing the user to complete Microsoft Intune setup and sign in with Boise State credentials, with a Got it button selected.
  6. The Device Migration in Progress window will briefly reappear.

    Intune migration progress screen showing device migration from Jamf to Microsoft Intune.
  7. The macOS Device Management setup assistant will launch automatically. Click Enroll.

    Apple device management enrollment screen showing Boise State University ownership, with the Enroll button selected.
  8. When prompted, enter your password to allow the Setup Assistant to begin. Click Enroll.

    Setup Assistant screen prompting the user to enter their password to enroll in remote management, with the Enroll button selected.

    You will then be asked to sign in to your Boise State account and complete multi-factor authentication.
  9. The Device Management window will reappear. When enrollment is complete, click Quit.

    Apple device management screen showing Boise State University ownership and a confirmation that enrollment is complete.
  10. The Device Migration in Progress window will reappear. This window will close automatically when finished.

    Intune migration progress screen instructing the user to complete Mac registration through a Registration Required notification.
  11. After the migration completes, a “wdavdaemon” network extension notification and a “wdavdaemon” endpoint security extension notification will appear. Click OK on both.

    System prompt stating that wdavdaemon wants to use a new network extension to monitor network traffic. System prompt stating that wdavdaemon wants to use a new endpoint security extension to monitor system events.
  12. If a “Microsoft Defender” request to filter network content appears, click Allow.

    Microsoft Defender permission prompt asking to allow network content filtering on a Mac.

    If you don’t receive this message, continue to the next step.
  13. After the migration completes, a Registration Required notification will appear in the top-right corner of your screen. Click the notification to begin.

    Registration Required notification prompting the user to sign in with their identity provider password to log in to their Mac.
  14. The Single Sign-On for Mac window will appear. Click Continue.

    Single Sign-On for Mac registration screen showing registration benefits and prompting the user to continue, with the Continue button selected.
  15. When the Sync Mac and “identity provider” passwords? window appears, enter your password and click Unlock.

    Single Sign-On for Mac password sync screen prompting the user to enter their identity provider password and select Unlock.

    You will again be asked to sign in to your Boise State account and complete multi-factor authentication.
  16. A Preparing your device window will appear and will close automatically when finished. (Do not click Close.)

    Microsoft Entra device registration screen showing the device is being prepared for setup.
  17. When the Microsoft Entra window appears, enter your Boise State credentials and click Sign in.

    Microsoft Entra sign-in screen prompting the user to enter their password and select Sign In.
  18. Once the process is finished, a Registration Complete message will appear. Click Close.

    Your device is now fully enrolled in Intune!

    Single Sign-On for Mac screen confirming registration is complete, with a Close button displayed.

Need assistance?

For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, or ServiceNow.