Boise State requires Zoom Phone users to provide an up-to-date location so that 911 dispatchers have accurate information in case of an emergency.
It is the responsibility of the individual using a Zoom Phone to provide their correct location. This responsibility is not transferable.
Verify your default location
If you are on campus and connected to a wireless network, you will automatically be assigned to a default location. You can verify your location by navigating to your Zoom App Menu > Settings > Phone.
Next to Emergency address, under Detected, is your default location.
If you are off-campus or on campus but have an undetectable address, you will see a red icon notification on the top right of your Zoom App, under the Phone Tab, prompting you to confirm your current location.
If the address is correct, click Confirm. If the address is incorrect, select Wrong, update it.
Update your location
Option 1: Select an address from our internal list
1. Go to https://boisestate.zoom.us/ and sign in to Zoom.
2. On the left-hand side click Phone.
3. On Emergency Address, click Edit.
4. Click Choose a company address and select your location. Click Save.
5. Relaunch your Zoom App. You will be asked to confirm your new default address.
Option 2: Select/Create a Personal Address
1. On the confirmation prompt click Wrong, update it.
2. Select an address from the drop down list. If the address you are looking for is not there, click Add a new Emergency Address.
3. Fill out your address information and make sure both check boxes are selected.
4. If the system prompts you, confirm your address.