This webinar will provide useful, practical tools to help you show the value of soft skills programs. Presented in an easy-to-understand format, this interactive session shows how to measure the business value of soft skills programs and how to calculate the ROI.
This webinar also provides detailed case study examples to show how to measure and evaluate different soft skill programs and initiatives. Participants will see what is being measured, how it is being measured, and how the data are used to improve the soft skills programs and influence more investment in soft skills.
After attending this webinar, participants will be able to:
- Explain the value chain for soft skills.
- Describe the need to show impact and ROI for major programs.
- Design soft skills programs to deliver impact and ROI.
- Explain how to measure program results at all five levels of outcomes.