Tuesday, April 20, 2021
11 am (mountain)
Successful organizations always have to adapt to novel situations in an effort to perform, that is to continuously meet their strategic goals. One way to frame and tackle such complex adaptation challenges is to consider performance levels (e.g., organization, process and job/ performer) in order to understand where an organization has to change. To understand what has to change at a given performance level one can analyze the level in light of goals, design and management. The resulting “Nine Box Model” provides a tool guiding improvement efforts and differentiates Rummler and Brache’s (1995) approach to performance improvement from other professional approaches.
Klaus Wittkuhn is the founder and managing partner of Performance Design International, a company that specializes in the design of performance systems, and of train, a training company focused on performance-based training. He studied Political Economics and Educational Science. His first career was in German Air Force. In his second career, Klaus entered consulting and was in Senior Management of one of Germany’s biggest consultancies (900 consultants). He has consulted for more than twenty years in a variety of industries, in the public sector, and with NGOs in more than 30 countries. He is adjunct faculty at two universities, a frequent speaker at international conferences and has published widely.
Klaus is an Honorary Life Member of the International Society for Performance Improvement (ISPI) and was the first one to receive the Society’s Geary Rummler Award for the Advancement of Performance Improvement. In addition, he had the honor to serve as President of ISPI.