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Current Status of Campus Building and Services

Until at least July 7, 2020, all campus buildings, except for Norco – University Health Services, will be key or key card access only. Employees key cards should already be set for their work locations and access will be automatic. Please use the accessible doorway on the building where the card reader is located. For issues with electronic access email

How to Access Services on Campus

Boise State faculty and staff are working from home as much as possible. Please use phone numbers and email addresses listed on the department’s website.


Admissions is closed to visitors and is serving prospective students virtually. Operating hours remain 8 a.m. – 5 p.m. with virtual admissions advising, daily information sessions and campus tours offered virtually. Please see Virtual Visits on the Admissions website for more details. All campus visit programs are suspended through May 8, and will be reassessed by the university beyond that.

Albertsons Library

The library is continuing open Monday-Friday from 9 a.m. to 5 p.m. through Friday, March 20. The library will be closed for Spring Break starting Saturday, March 21. After March 30, access to the physical library will be limited to individuals with a Bronco Card ID. The library will still offer remote reference assistance via text, chat, or email through the library’s Contact Us page, and all online resources (databases, catalog, streaming media, ebooks, etc.) are available at anytime.

Bronco Shuttle

The Bronco Shuttle gray route will not run after March 18. The orange and blue on-campus will operate from 7 a.m. to 5 p.m. Monday-Friday until March 20. Shuttle service will be reevaluated in early April. Members of the campus community can request a security escort at any time by contacting Public Safety at (208) 426-6911.

Bronco Shop

All Bronco Shop locations will temporarily close effective Thursday, March 19, 2020. Online services will still be offered through their website.

Campus Mail

Central Postal and Print Services will continue delivering mail to each mailstop unless told otherwise by an authorized member of that mailstop. To stop delivery to a mailstop, or to make other arrangements, please contact Bryan Howard with Postal and Print Services at or (208) 322-1951.

Central Receiving

Central Receiving has asked the campus community to please cancel all pending non-essential orders when possible. If a department has essential packages arriving, they must notify Central Receiving via email to expect the order. Central Receiving will be open from 8 a.m. to 2 p.m. Monday-Friday for package pick up. Any live samples or packages requiring refrigeration must be coordinated with Central Receiving due to limited cold storage capacity.

Campus Recreation

Campus Recreation is closed until further notice.

Cycle Learning Center

To ensure social distancing and sanitization practices can be met, the Cycle Learning Center is open for sales, service or rentals by appointment only. Email to schedule an appointment.

Dining Services

Information about adjustments in dining locations or hours of operations will be available on the Dining Services website.

Financial Aid

Financial Aid is in the process of moving to skeletal operations with the majority of staff working from home. Phones and email are open and responsive weekdays between 8 a.m. – 5 p.m.

Food pantry

The campus food panty is closed. The Student Emergency Fund programs will remain available to students who are experiencing financial hardship, including the purchase of food and household items. Additional resources are listed on the food panty web page.

Gift Processing

Although most University Advancement and Foundation functions are being performed remotely, the Foundation, Bronco Athletic Association and Boise State Public Radio (see BSPR: Ways to Support) will regularly check the mail and process gifts on behalf of the university.

Health Services

Health Services is open Monday-Friday from 9 a.m. to 5 p.m. and continues to meet the medical and mental health needs of the university population. In order to provide consistent and ongoing care to as many patients as possible, they are now offering both in-person and telehealth appointments for patients located in the state of Idaho. Please call (208) 426-1459, or talk with a provider to see if medical, counseling, or psychiatry appointments are appropriate for telehealth services via Zoom’s HIPAA-compliant platform. All visitors must enter through the south doors and a health screening will be performed before a patient is admitted.


The university will welcome residential students back to campus this fall, reserving adequate space to self-quarantine or isolate exposed or infected residential students. In order to keep our campus safe and open for instruction, campus residents may be asked to undergo COVID-19 testing immediately prior to leaving home, or upon arrival in Boise. Based on guidance from the university’s medical staff and public health professionals, additional periodic COVID-19 testing may be required over the course of the semester. The university is still exploring campus-based testing options and will provide additional information as it becomes available.

Human Resource Services

Human Resource Services is available by phone or email Monday to Friday from 9 a.m. – 5 p.m.

Registrar’s Office

The Registrar’s Office is in the process of moving to skeletal operations with the majority of staff working from home. Phones and email are open and responsive weekdays from 8 a.m. – 5 p.m.

Student Financials

Student Financials is in the process of moving to skeletal operations with the majority of staff working from home. Phones and email are open and responsive weekdays between 8 a.m. – 5 p.m.

Student Union Building

Effective 5 p.m. Friday, March 20, the Student Union Building will close to the public. Access to the facility will be limited to security and essential staff only. Information Desk representatives will continue to respond daily to phone calls and emails from 8 a.m. to 5 p.m. at (208) 426-INFO (4636) and To request a new or replacement Bronco Card, email the Information Desk for guidance and instruction.

Transit Center

The Transit Center will close to visitors after 2 p.m. Friday, March 20. They will be serving campus remotely from 8 a.m. – 5 p.m., Monday-Friday. For questions regarding your parking account, or parking on campus, you are encouraged to email