About Credit Card Convenience Fees
What is TouchNet?
TouchNet is a leading provider of electronic payment processing for colleges and universities, is PCI-PA-DSS (Payment Card Industry Payment Application Data Security Standard) compliant vendor that helps keep payment information secure and private.
Why is Boise State University charging a convenience fee for credit/debit card payments?
The convenience fee is charged by TouchNet PayPath to cover the cost of processing credit/debit card payments. Boise State University does not receive any proceeds from the convenience fee.
The cost of processing credit and debit card payments has increased in recent years. It is not feasible for the University to cover these fees directly via tuition and fee increases.
How was the 2.85% fee rate determined?
The fee percentage and the $3.00 minimum fee is set by TouchNet PayPath and is designed to cover all credit card processing costs.
What credit cards does TouchNet accept?
TouchNet accepts all major credit cards, including MasterCard, American Express, Visa, Discover, Diners Club, China Union Pay, and JCB.
How will this charge appear on my credit card statement?
Two separate transactions will show on your statement. One transaction will be for your tuition/fee payment for Boise State University and will post to your student account. The other transaction will be for the convenience fee for TouchNet PayPath. This fee is non-refundable.
Will the convenience fee I paid show on my student account?
No, this fee does not come to the University and will not be reflected on our system. Please refer to your credit card statement or print a copy of your confirmation for your records.
Can I make a credit card payment in the Student Financials Office or over the phone?
Credit and debit card payments are only accepted through your Student Center on my.BoiseState.edu. Credit and debit card payments are not accepted by phone.
Will Boise State University accept credit/debit cards for non-student account payments?
Yes. Other payments, such as purchases at the Bronco Shop, Bookstore, Athletic Ticket Office, etc. can still be made by credit card and are not processed through TouchNet PayPath.
How can I avoid the convenience fee?
You may make a payment free of charge on the my.BoiseState.edu Student Center via electronic check from a bank account. Check payments are also accepted by mail, and cash and check payments may be made in person at the Student Financials office.
I am an international student, how can I avoid the convenience fee? Can I still pay by electronic check?
No. Our system only accepts electronic checks from bank accounts located in the United States. If you wish to make an international payment, please visit https://www.flywire.com/pay/boisestate to pay securely and save on exchange rates and wire transfer fees.
I receive checks from my credit card company. Can I use that routing and account information to make an electronic check payment?
No. Credit card companies will not honor such electronic checks. The payment will be returned as “account not found,” and you will be charged a $25 returned e-check fee. These checks may be used by mail or in person if desired.
If I make a credit card payment in error or if my tuition and fees are refunded, will my convenience fee be reimbursed?
No. This fee is not refundable, even if the payment to which it is related is canceled, refunded, or charged back. These funds go directly to TouchNet PayPath and cannot be adjusted or waived.