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Terpend and Shannon published in Decision Sciences Journal of Innovative Education

Regis Terpend

Regis Terpend, an associate professor, and Patrick Shannon, emeritus faculty, had their paper Teaching Lean Principles in Non-Manufacturing Settings Using A Computer Equipment Order Quotation Administrative Process accepted for publication in “Decision Sciences Journal of Innovative Education.”

In this pedagogical paper, the authors introduce a simulation game designed to provide students with hands-on experience in implementing lean practices in a non-manufacturing setting. This office-based simulation was designed as a pen-and-paper game and involves multiple rounds of improvements generated by groups of students.

Patrick Shannon

“We wrote this paper because most existing supply chain lean production simulations are manufacturing based,” said Terpend. “They ignore the fact that many processes deal with intangibles (data and information), particularly in office settings.”