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Students, faculty and staff are invited to join two upcoming Amazon Web Services community meetups exploring how artificial intelligence and modern security frameworks are reshaping the public sector. These free sessions, hosted by the Idaho AWS User Group, offer a chance to learn directly from technology leaders applying AI and cloud innovation in real-world settings.
Amazon Connect in Action: How Idaho DMV transformed customer service with AI
Thursday, Oct. 23, 12–1 p.m.
Discover how generative AI is making waves in the public sector — with real examples and hands-on learning.
Highlights will include a story from Josh Hon with the Idaho Transportation Department. Hon will explain how the DMV is using AI with Amazon Connect to transform their customer service experience in innovative ways.
An Amazon Solutions Architect will also walk participants through the latest AI and analytics features in Amazon Connect – showing ways to make the most of data while delivering outstanding customer support.
Driving Digital Trust at Topgolf Boise with Okta, Socure and AWS
Wednesday, Nov. 12, 2–4 p.m.
Join Okta, Socure and AWS at Topgolf Boise to hear from industry experts on how institutions can modernize identity systems with a Zero Trust approach — verifying users throughout their journey, not just at sign-up. Explore how advanced verification, continuous monitoring and seamless user experiences can help governments reduce fraud, streamline operations and rebuild public trust.
Participants will learn:
- How to implement Zero Trust principles to continuously verify identity, context and access — without adding friction for legitimate users.
- Real-world examples of how modern authentication and advanced fraud detection stop threats like stolen or synthetic identity fraud before damage is done.
- How Okta and Socure solutions support compliance with the NIST Cybersecurity Framework and state/education regulations, providing real-time insight into identity verification and access activity.
Don’t miss this chance to see how modern identity infrastructure, backed by Zero Trust, is helping state and local governments and education customers strengthen security, improve efficiency and deliver a better digital experience.
Why Attend?
AWS meetups are a great opportunity for Boise State technologists, researchers and students to:
- See how AI and analytics are being applied in the public sector.
- Learn from real implementations happening in Idaho.
- Network with professionals across government, education and tech industries.
Sessions are free and open to the public.