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Student Success Coaches

Student Success Team

Starting an online degree can be intimidating, but your Student Success Coaches are here to help. They’re part master jugglers, part star planners and part motivational speakers. And with years of advising experience and extensive knowledge about Boise State’s online programs, they’re with you every step of the way–from exploring our online degree options to applying and then finding an advisor. When you connect with a coach, they’ll walk you through your options and help you figure out if a Boise State online degree is right for you. No obnoxious sales pitch, just honest help.

Some of the questions we can answer:

  • Is an online degree right for me?
  • How long will it take to get my degree?
  • Will my past coursework transfer into the program?
  • How do I apply?

Meet the Undergraduate Team

Meet the Graduate Team

  • Jennifer Baldivia

    Jennifer Baldivia

    Student Success Coach

    Master of Business Administration
    onlinemba@boisestate.edu
    Text: (208) 314-1620
    Call: (208) 426-5921

    I earned my bachelor’s degree in Health Science from Boise State University. My educational path was not the most traditional, so I know I can bring that personal experience to students looking to navigate life while pursuing academic aspirations. I am excited to be in a position to help future Broncos meet their goals!

    Master of Business Administration
    onlinemba@boisestate.edu
    Text: (208) 314-1620
    Call: (208) 426-5921

    I earned my bachelor’s degree in Health Science from Boise State University. My educational path was not the most traditional, so I know I can bring that personal experience to students looking to navigate life while pursuing academic aspirations. I am excited to be in a position to help future Broncos meet their goals!

  • Crystal Bissell

    Student Success Coach

    Master of Social Work
    MSWOnline@boisestate.edu
    Text: (208) 510-0202
    Call: (208) 426-5921

    I am passionate about helping people achieve their educational goals. As a proud Boise State alumna and the first member of my family to complete a masters degree, I understand the importance and value of higher education. I completed my masters degree in Business Administration while working full-time. As a result, I understand the importance of the work- life balance that it takes to accomplish your goals. Continuing your education is transformational. I look forward to answering any questions you may have about this process.

    Master of Social Work
    MSWOnline@boisestate.edu
    Text: (208) 510-0202
    Call: (208) 426-5921

    I am passionate about helping people achieve their educational goals. As a proud Boise State alumna and the first member of my family to complete a masters degree, I understand the importance and value of higher education. I completed my masters degree in Business Administration while working full-time. As a result, I understand the importance of the work- life balance that it takes to accomplish your goals. Continuing your education is transformational. I look forward to answering any questions you may have about this process.

  • Image of Student Success Coach Nikki Irving

    Nikki Irving

    Student Success Coach

    Master of Business Administration
    onlinemba@boisestate.edu
    Text: (208) 314-1324
    Call: (208) 426-5921

    I absolutely love working with future students and getting them connected with what we have to offer. I believe every student has a story, and I’m here to help be a part of that in some small way; to help them find their why. I earned my bachelor’s degree in communication and journalism from Boise State University and have been in higher education for over a decade.

    Master of Business Administration
    onlinemba@boisestate.edu
    Text: (208) 314-1324
    Call: (208) 426-5921

    I absolutely love working with future students and getting them connected with what we have to offer. I believe every student has a story, and I’m here to help be a part of that in some small way; to help them find their why. I earned my bachelor’s degree in communication and journalism from Boise State University and have been in higher education for over a decade.

  • Benjamin Ocampo

    Benjamin Ocampo

    Senior Student Success Coach

    Master of Business Administration
    onlinemba@boisestate.edu
    Text: (208) 314-1324
    Call: (208) 426-5921

    I earned my bachelor’s in history and am currently working on my master’s. Originally from the Chicago area, I speak four languages and enjoy finding connections with others. I am here to help you with the admissions process and provide you with the resources you need to succeed. 

    Master of Business Administration
    onlinemba@boisestate.edu
    Text: (208) 314-1324
    Call: (208) 426-5921

    I earned my bachelor’s in history and am currently working on my master’s. Originally from the Chicago area, I speak four languages and enjoy finding connections with others. I am here to help you with the admissions process and provide you with the resources you need to succeed. 

  • Image of Student success coach Marnie Thompson

    Marnie Thompson

    Student Success Coach

    Master of Science, Accountancy
    OnlineMSA@boisestate.edu
    Text: (208) 510-0198
    Call: (208) 426-5921

    Schedule an appointment for the accountancy program

    Master of Science, Cyber Operations and Resilience
    Cybergrad@boisestate.edu
    Text: (208) 510-0218
    Call: (208) 426-5921

    Schedule an appointment for the cyber program

    I love working with prospective students and discovering together that achieving a quality online degree is doable. There is a degree out there for everyone, let’s find it! I believe that every student has experiences to share, and I want to hear all about it! We can figure out together the best option for your growth, your goals and your life.

    Master of Science, Accountancy
    OnlineMSA@boisestate.edu
    Text: (208) 510-0198
    Call: (208) 426-5921

    Schedule an appointment for the accountancy program

    Master of Science, Cyber Operations and Resilience
    Cybergrad@boisestate.edu
    Text: (208) 510-0218
    Call: (208) 426-5921

    Schedule an appointment for the cyber program

    I love working with prospective students and discovering together that achieving a quality online degree is doable. There is a degree out there for everyone, let’s find it! I believe that every student has experiences to share, and I want to hear all about it! We can figure out together the best option for your growth, your goals and your life.

  • Kirsten Walker

    Kirsten Walker

    Student Success Coach

    Master of Social Work
    MSWOnline@boisestate.edu
    Text: (208) 510-0202
    Call: (208) 426-5931

    Working with students in higher education is my passion. I earned my bachelor’s degree in communications and public relations from Carroll College in Helena, Montana.  I earned my master’s degree in human development with an emphasis in student affairs from Saint Mary’s University of Minnesota in Minneapolis, Minnesota. I love collaborating with others to learn their story and offer resources to succeed. Continuing your education is an exciting life change, and I’m looking forward to working with you to help you meet your goals and take the next step in your personal and professional development. When I’m not supporting students, I can be found wrangling my two young children and planning my next trip to see family or friends.

    Master of Social Work
    MSWOnline@boisestate.edu
    Text: (208) 510-0202
    Call: (208) 426-5931

    Working with students in higher education is my passion. I earned my bachelor’s degree in communications and public relations from Carroll College in Helena, Montana.  I earned my master’s degree in human development with an emphasis in student affairs from Saint Mary’s University of Minnesota in Minneapolis, Minnesota. I love collaborating with others to learn their story and offer resources to succeed. Continuing your education is an exciting life change, and I’m looking forward to working with you to help you meet your goals and take the next step in your personal and professional development. When I’m not supporting students, I can be found wrangling my two young children and planning my next trip to see family or friends.