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Student Success Coaches

Student Success Team

Starting an online degree can be intimidating, but your Student Success Coaches are here to help. They’re part master jugglers, part star planners and part motivational speakers. And with years of advising experience and extensive knowledge about Boise State’s online programs, they’re with you every step of the way–from exploring our online degree options to applying and then finding an advisor. When you connect with a coach, they’ll walk you through your options and help you figure out if a Boise State online degree is right for you. No obnoxious sales pitch, just honest help.

Some of the questions we can answer:

  • Is an online degree right for me?
  • How long will it take to get my degree?
  • Will my past coursework transfer into the program?
  • How do I apply?

Meet the Team

  • Boise State Online Success Coach Thomas Kimble

    Thomas Kimble

    Student Success Coach

    Bachelor of Arts, Public Health
    OnlinePublicHealth@boisestate.edu

    Bachelor of Science, Imaging Sciences
    ImagingSciences@boisestate.edu

    Text: (208) 408-3812
    Call: (208) 426-5921

    I obtained a bachelor’s in secondary English education and a master’s in higher education and student affairs. Education and helping students achieve their goals has been a passion of mine for as long as I can remember, and I look forward to using my experience and passion to help you build a better future.

    Bachelor of Arts, Public Health
    OnlinePublicHealth@boisestate.edu

    Bachelor of Science, Imaging Sciences
    ImagingSciences@boisestate.edu

    Text: (208) 408-3812
    Call: (208) 426-5921

    I obtained a bachelor’s in secondary English education and a master’s in higher education and student affairs. Education and helping students achieve their goals has been a passion of mine for as long as I can remember, and I look forward to using my experience and passion to help you build a better future.

  • Benjamin Ocampo portrait

    Benjamin Ocampo

    Student Success Coach

    Bachelor of Business Administration, Management
    OnlineManagement@boisestate.edu

    Text: (208) 408-3825
    Call: (208) 426-5921

    I earned my bachelor’s in history and am currently working on my master’s. Originally from the Chicago area, I’ve worked in a variety of business industries as well as in higher education. I speak four languages and enjoy finding connections with others. I am here to help you with the admissions process and provide you with the resources you need to succeed. 

    Bachelor of Business Administration, Management
    OnlineManagement@boisestate.edu

    Text: (208) 408-3825
    Call: (208) 426-5921

    I earned my bachelor’s in history and am currently working on my master’s. Originally from the Chicago area, I’ve worked in a variety of business industries as well as in higher education. I speak four languages and enjoy finding connections with others. I am here to help you with the admissions process and provide you with the resources you need to succeed. 

  • Heather Ropelato portrait

    Heather Ropelato

    Student Success Coach

    Bachelor of Applied Science
    AppliedScience@boisestate.edu

    Multidisciplinary Studies
    MDS@boisestate.edu

    Text: (208) 408-3810
    Call: (208) 426-5921

    I earned a bachelor’s degree in interdisciplinary studies and am currently working toward a master’s degree. As a student with many work and personal commitments, I understand that going back to school can seem like an overwhelming pursuit. I love working with prospective students and discovering together that achieving a quality online degree is doable. Pursuing an education is an important goal, and I feel very lucky to work with students to determine if Boise State is the right fit.

    Bachelor of Applied Science
    AppliedScience@boisestate.edu

    Multidisciplinary Studies
    MDS@boisestate.edu

    Text: (208) 408-3810
    Call: (208) 426-5921

    I earned a bachelor’s degree in interdisciplinary studies and am currently working toward a master’s degree. As a student with many work and personal commitments, I understand that going back to school can seem like an overwhelming pursuit. I love working with prospective students and discovering together that achieving a quality online degree is doable. Pursuing an education is an important goal, and I feel very lucky to work with students to determine if Boise State is the right fit.

  • Crystal Bissel

    Crystal Bissell

    Student Success Coach

    Master of Social Work
    MSWOnline@boisestate.edu

    Master of Science, Accountancy
    OnlineMSA@boisestate.edu

    Text: (208) 779-0267
    Call: (208) 426-5921

    I am passionate about helping people achieve their educational goals. As a proud Boise State alumna and the first member of my family to complete a masters degree, I understand the importance and value of higher education. I completed my masters degree in Business Administration while working full-time. As a result, I understand the importance of the work- life balance that it takes to accomplish your goals. Continuing your education is transformational. I look forward to answering any questions you may have about this process.

    Master of Social Work
    MSWOnline@boisestate.edu

    Master of Science, Accountancy
    OnlineMSA@boisestate.edu

    Text: (208) 779-0267
    Call: (208) 426-5921

    I am passionate about helping people achieve their educational goals. As a proud Boise State alumna and the first member of my family to complete a masters degree, I understand the importance and value of higher education. I completed my masters degree in Business Administration while working full-time. As a result, I understand the importance of the work- life balance that it takes to accomplish your goals. Continuing your education is transformational. I look forward to answering any questions you may have about this process.

  • Josh Taufalele

    Student Success Coach

    Bachelor of Applied Science
    AppliedScience@boisestate.edu

    Multidisciplinary Studies
    MDS@boisestate.edu

    Text: (208) 408-3811
    Call: (208) 426-5921

    As a former nontraditional student myself, I understand the challenges of finishing a degree while doing life. I want you to know that the reasons you were not able to finish a bachelor’s degree before do not matter. The most important thing is that you are willing to put forth the effort today. Seeing you accomplish this goal to better your life and your families is my passion. I am excited to go on this journey with you!

    Bachelor of Applied Science
    AppliedScience@boisestate.edu

    Multidisciplinary Studies
    MDS@boisestate.edu

    Text: (208) 408-3811
    Call: (208) 426-5921

    As a former nontraditional student myself, I understand the challenges of finishing a degree while doing life. I want you to know that the reasons you were not able to finish a bachelor’s degree before do not matter. The most important thing is that you are willing to put forth the effort today. Seeing you accomplish this goal to better your life and your families is my passion. I am excited to go on this journey with you!

  • Shea Hanson

    Shea Hanson

    Student Success Coach

    Master of Science, Accountancy
    OnlineMSA@boisestate.edu

    Master of Social Work
    MSWOnline@boisestate.edu

    Text: (208) 649-4417
    Call: (208) 426-5921

    I earned a bachelor’s degree in both Communication and Spanish from Boise State, and have been working in higher education ever since. I love helping students and I love Boise State, and I am excited to support you throughout this process. Go Broncos!

    Master of Science, Accountancy
    OnlineMSA@boisestate.edu

    Master of Social Work
    MSWOnline@boisestate.edu

    Text: (208) 649-4417
    Call: (208) 426-5921

    I earned a bachelor’s degree in both Communication and Spanish from Boise State, and have been working in higher education ever since. I love helping students and I love Boise State, and I am excited to support you throughout this process. Go Broncos!

  • Scott Erickson

    Student Success Coach

    Bachelor of Public Relations
    PROnline@boisestate.edu

    Text: (208) 408-3826
    Call: (208) 426-5921

    It took me five years and time spent at three different colleges across Idaho and Montana to finish my degree. I love my job because I get to connect amazing people from all over the country with robust, valuable programs that are accessible from anywhere. I can’t wait to hear your story and share how an online degree can help you reach your goals.

    Bachelor of Public Relations
    PROnline@boisestate.edu

    Text: (208) 408-3826
    Call: (208) 426-5921

    It took me five years and time spent at three different colleges across Idaho and Montana to finish my degree. I love my job because I get to connect amazing people from all over the country with robust, valuable programs that are accessible from anywhere. I can’t wait to hear your story and share how an online degree can help you reach your goals.

  • Taylor Huffman

    Student Success Coach

    Online Degree Pathway
    Online@boisestate.edu

    Text: (208) 408-3802
    Call: (208) 426-5921

    I earned my Associate of Applied Science in Early Childhood Development from the University of Alaska Anchorage, my Bachelor of Applied Science with a minor in Business Bridge to Career at Boise State University, and I am currently pursuing a Master of Education in Educational Leadership. While my educational path has not been the traditional one, I know that it has been the best path for me! When I am not supporting students, I can be found napping and cuddling my cats.

    Online Degree Pathway
    Online@boisestate.edu

    Text: (208) 408-3802
    Call: (208) 426-5921

    I earned my Associate of Applied Science in Early Childhood Development from the University of Alaska Anchorage, my Bachelor of Applied Science with a minor in Business Bridge to Career at Boise State University, and I am currently pursuing a Master of Education in Educational Leadership. While my educational path has not been the traditional one, I know that it has been the best path for me! When I am not supporting students, I can be found napping and cuddling my cats.