A Process, (also called a Business Process), is a set of interdependent tasks/activities, performed by people, to produce a service or product, for some customer. The customer may be inside or outside our organization.
What is Process Improvement? Contributed by Kambria Dumesnil and Amanda Padgitt
Process Management Lab Workshops Contributed by Amanda Padgitt
Who Should Participate in a Process Improvement Workshop? Contributed by Andrea Cordovez
Process Overview with links to:
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- What is a process?
- What does improvement do for you?
- What are common approaches for improving processes?(ours vs others)
- Who should participate?
- “What is Process Management?”
- “What is workplace performance improvement?”
- “What is process improvement?”
- “What is process mapping?”