Our services are fully customized to meet your organization’s needs. In general they fall into 4 categories.
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- Facilitated Process Improvement Workshops — We facilitate workshops with your experts to map, analyze and redesign specific work processes in your organization.
- Training and Education — We offer a variety of learning opportunities including a 1 credit graduate course at Boise State University, a half day class open to the community, and various targeted training opportunities from 2 to 4 hours in length that can be tailored for your organization.
- Implementation Support — Once processes are redesigned, the implementation work begins. We offer various types of implementation support.
- Professional Development — Our Lab is committed to developing the next generation of process-oriented professionals. Core to our mission is to offer assistance to professionals within your organization in addition to selected graduate students and former graduates.