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CMRC Services

Conflict Coaching

Many people report that conflict causes them to feel confused and anxious. Conflict Coaching is a powerful one-on-one conversation with a conflict management volunteer designed to help individuals gain the knowledge, skills, and tools to effectively manage current or future conflict situations. The coach will help you build confidence,  identify goals, gain increased clarity, and provide helpful tools and resources for moving forward to resolve your conflict. Read more about Conflict Coaching.

Facilitated Conversation

A neutral facilitator can be extremely helpful in guiding two or more people navigate through a conflict situation. All parties involved must voluntarily participate in these informal conversations. The facilitator does not take sides, give advice, or tell parties what to do. Typically Facilitated Conversations are for lower-level disputes that do not require a formal agreement to follow in the future.


Mediation is a voluntary and confidential process where a neutral party facilitator helps two or more people in conflict have a constructive conversation about important issues and establish an agreement to move forward positively. The mediator does not take sides, give advice, or tell parties what to do. Volunteers can mediate small group disputes (i.e., roommate conflicts) and will also facilitate large-scale discussions involving multiple parties.