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Job Standard for Donor Relations, Assistant Director

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How to use this Job Standard:

  1. The Purpose, Scope, Qualifications and Job Functions are specific to this job title and can not be edited.
  2. Click “View in Google Docs/Download” and download to Word.
  3. Under Essential Functions you may add an additional 35%, specific to your department needs.
  4. Complete this standard before creating the job announcement and posting the position.
  5. This standard will be used as the new Job Description for the prospective employee.
  6. After hire is complete, insert Employee Name and PCN#

Donor Relations, Assistant Director Overview

  • Work Type: Non-Classified/Professional
  • Job Code: 75598
  • Pay Grade: P11
  • FLSA Status: Exempt
  • Career Level: Assistant Director
  • Family: External Affairs
  • Function: Development

Purpose

This position ensures that donors to the university continue giving over the course of their lifetimes, and that their giving increases over time. Coordinates and implements a donor relations and stewardship strategy for the donor base including annual, major, and principal gift donors. Additionally, the position manages a nation-wide volunteer network of campaign leaders that expands the university’s reach and influence around the country.

Level Scope

Manages a large team typically consisting of both experienced professionals and subordinate Managers. Focuses on tactical and operational plans with short to midterm focus; significant responsibility to achieve broadly stated goals through subordinate Managers. Determines objectives, directs programs, develops strategies and policies, manages human, financial, and physical resources, and functions with a high degree of autonomy. Requires broad management and leadership knowledge to lead a project or program teams in one dept/job family. Proactively assesses risk to establish systems and procedures to protect organizational assets. Determines campus strategies for a program with campus wide impact.

Minimum Qualifications

Bachelor’s Degree and 7 years’ experience or equivalent, including 3 years of managerial experience

Knowledge, Skills, and Abilities

  • Experience and ability to connect with donors at all levels and establish positive relationships.
  • Ability to communicate effectively, in writing and verbally, with donors and internal partners at all levels
  • Ability to represent the university in its most positive light and instill confidence and trust
  • Thorough knowledge of an ability to develop and implement all facets of a comprehensive donor relations program
  • Understanding of the latest research and trends in donor behavior and preferences
  • Public speaking ability
  • Exceptional attention to detail
  • Ability to motivate staff and volunteers
  • Demonstrated ability to work independently as well as part of a team.
  • Must be organized and demonstrate the ability to work under pressure.
  • Ability to maintain sensitive and confidential information.
  • Ability to articulate and meet goals/objectives

Essential Functions

Key Responsibilities

60% of Time the Donor Relations, Assistant Director

  • Manage a team that is responsible for developing and implementing a comprehensive scalable donor relations program, ensuring that donors remain vitally connected to the university and understand the positive impact of their gifts.
  • Ensure effective administration of protocols and procedures, tracking systems and reporting processes that serve the needs of the University and meet the expectations of donors
  • Coordinate reporting with appropriate departments on the use of gifts for stewardship purposes.
  • Maintain retention rates above industry average via strategic stewardship plans for major and principal gifts, annual giving donors, new donors, cumulative and milestone donors.

35% of Time the Donor Relations, Assistant Director

  • Determined by department needs

5% of Time the Donor Relations, Assistant Director

  • Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Travel locally to event locations or overnight

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.

Disclaimer

Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.