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Job Standard for Academic Support Coordinator

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How to use this Job Standard:

  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Academic Support Coordinator Overview

  • Work Type: Professional
  • Job Code: 75016
  • Pay Grade: P4
  • FLSA Status: Exempt
  • Career Level: Associate
  • Family: Academic Programs
  • Function: Academic Support


The position will be responsible for developing and coordinating the academic support activities.

Level Scope

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self-development. Requires theoretical knowledge through specific education and training.

Minimum Qualifications

Bachelor’s Degree or equivalent relevant professional experience.

Knowledge, Skills, and Abilities

  • Ability to support academic growth for advanced math and science courses
  • Experience working with first generation students
  • Ability to work with multiple constituents- students, counselors, teachers and administrators
  • Great coordinating and organizational skills
  • Experience with virtual academic support platforms
  • Ability to make independent decisions and use professional and sound judgment in determining goals, objectives, tasks and priorities
  • Strong communication skills
  • Ability to collaborate with all stakeholders

Essential Functions

Key Responsibilities

60% of Time the Academic Support Coordinator must:

  • Providing academic support i.e. advising , coaching ,scheduling and mentoring
  • Meet with educational specialists and school coordinators to discuss student needs
  • Conducts meetings with necessary stakeholders and provides positive feedback
  • Reporting and record-keeping of student with the program
  • Facilitate the outreach of the program
  • Fosters personalized growth and development of the individual students

35% of Time the Academic Support Coordinator

Sample Text: Determined by department needs

5% of Time the Academic Support Coordinator

Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and requiring wearing hearing protection.

Travel Requirement

Local travel to target high schools will be required

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbents must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.