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Job Standard for Business Operations Coordinator

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Employee Name:

Employee ID:

Employee PCN

How to use this Job Standard:

  1. The Purpose, Scope, Qualifications and Job Functions are specific to this job title and can not be edited.
  2. Click “View in Google Docs/Download” and download to Word.
  3. Under Essential Functions you may add an additional 35%, specific to your department needs.
  4. Complete this standard before creating the job announcement and posting the position.
  5. This standard will be used as the new Job Description for the prospective employee.
  6. After hire is complete, insert Employee Name, ID# and PCN#.

Business Operations Coordinator Overview

  • Person Group: Professional
  • Job Code: 75566
  • Pay Grade: P5
  • FLSA Status: Exempt
  • Career Level: Associate
  • Family: Finance & Business Operations
  • Function: Business Operations

Purpose

This position manages day-to-day activities to ensure the department is running efficiently and meets the expectations and needs of customers and staff. Assists with the management/administrative aspects and has operational control of a range of projects. May work on assignments related to project development and management initiatives, internal operating procedures, business processes and policies.

Level Scope

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

Minimum Qualifications

Bachelor’s degree or equivalent experience

Knowledge, Skills, and Abilities

  • Ability to multitask and delegate
  • Excellent oral and written communication skills
  • Demonstrated ability to work well under pressure and with tight deadlines
  • Ability to perform a wide range of duties and tasks
  • Ability to interact effectively as a member of a team and work collaboratively with faculty and staff

Essential Functions

Key Responsibilities

60% of Time the Business Operations Coordinator must:

  • Responsible for various processes and liaison with other units such as Human Resources, research support, financials, data management and communication
  • Directs customer service and support functions. Assists in performing all tasks necessary to achieve the organization’s mission and help execute staff succession and growth plans. May lead efforts to recruit new employees with the goal of attracting and retaining qualified individuals. Manages quality assurance programs.
  • Serves as liaison to other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.

35% of Time the Business Operations Coordinator

  • Determined by department needs

5% of Time the Business Operations Coordinator

  • Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable for Business Operations Coordinator

Career Path

Business Operations Manager

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.

Disclaimer

Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.