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Job Standard for Business Operations Manager

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Employee Name:

Employee ID:

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How to use this Job Standard:

  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Business Operations Manager Overview

  • Person Group: Professional
  • Job Code: 75223
  • Pay Grade: P7
  • FLSA Status: Exempt
  • Career Level: Intermediate
  • Family: Finance & Business Operations
  • Function: Business Operations


This position is responsible for managing and improving all internal business operations, oversee employee activity and ensure a department is on track to meet its financial goals. Develop annual scope of work and manage progress throughout the year. Takes on special projects and coordinates completion.

Level Scope

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Minimum Qualifications

Bachelor’s and 2 years of professional experience or equivalent relevant experience.

Knowledge, Skills, and Abilities

  • Excellent written and verbal communication skills
  • Supervisory experience and leadership skills
  • Knowledge of project development and management
  • Ability to efficiently follow and implement policies and procedures
  • Experience researching and analyzing financial and other reports and compiling information

Essential Functions

Key Responsibilities

60% of Time the Business Operations Manager must:

  • Supervises development and implementation of business forms, documents and web forms. Develops, modifies, and implements policies, rules, and procedures.
  • Directs the reporting functions of the unit. May serve as the lead for special projects as assigned. Establishes and maintains internal policies and procedures for administrative activities. Implements work plans and initiatives.
  • Creates and manages budget projections, analyzing revenue and expenditures and other funds. Oversees the management and coordination of all fiscal reporting activities.
  • Collaborates with staff and faculty and other administrative units to identify opportunities and develop solutions to problems and issues.
  • Frequently handles sensitive and/or confidential issues.
  • May supervise and direct the work of others
  • Research and analyze data for accuracy, trends, and variances to ensure acceptable business practices, procedures and compliance have been followed.

35% of Time the Business Operations Manager

Determined by department needs

5% of Time the Business Operations Manager

Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable for Business Operations Manager

Career Path

Senior Business Manager

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and /or skills required. This job description is not an employment agreement and /or an expressed or implied contract. Management has the right to alter this job description at any time without notice.