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Job Standard for Campus Environment Operations Manager

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How to use this Job Standard:

  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Campus Environment Operations Manager Overview

  • Work Type: Professional
  • Job Code: 75639
  • Pay Grade: P10
  • FLSA Status: Exempt
  • Career Level: Senior Manager
  • Family: Campus Planning & Facilities
  • Function: Facilities Operations & Maintenance


This position is responsible for the administration, control, direction, organization, and oversight of the custodial division. This position is also responsible for the coordination of the solid waste disposal and recycling activities on the campus. . Actively participates in all incident response and snow removal operations.

Level Scope

Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Manages experienced professionals who exercise latitude and independence in assignments. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and campus wide goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls with a focus on policy and strategy implementation. Manages systems and procedures to protect departmental assets and requires practical knowledge in leading and managing the execution of processes, projects and tactics within one area.

Minimum Qualifications

Bachelor’s Degree and 5 years experience or equivalent including 1 year managerial experience

Knowledge, Skills, and Abilities

  • Customer service oriented and ensure needs are being met and they are satisfied with the services being provided.
  • Experience managing large teams and decision making to solve personnel issues.
  • Progressively responsible management experience (or equivalent level of practical experience) in planning, organizing, and directing a diverse workforce involved in the custodial operations of large multi-facility complex.

Essential Functions

Key Responsibilities

60% of Time the Campus Environment Operations Manager must:

  • Responsible for the supervision of other positions, Supervise cleaning of campus open spaces and building exteriors.
  • Respond to after-hours emergency situations on the campus as required.
  • Develop policies and standards, organize work, and allocate resources to accomplish FO&M Department and Custodial Division mission and goals.
  • Recruit, hire, train, appraise and motivate custodial supervisory personnel and staff. Ensure that custodial staff have the resources available to maximize their productivity.
  • Liaison with campus Environmental Health Services office including safety training for all staff.
  • Supervise cleaning of campus open spaces and building exteriors. Plan and manage the efforts of campus cleaning crews.
  • Inspect facilities and work of staff to ensure that standards for work quality, established operating procedures, productivity goals, and safety practices are being attained.

35% of Time the Campus Environment Operations Manager

  • Determined by department needs

5% of Time the Campus Environment Operations Manager

  • Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable for Campus Environment Operations Manager

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.