Skip to main content

Job Standard for Counselor/Clinical Coordinator

View in Google Docs/Download

Employee Name:

Employee ID:

Employee PCN:

How to use this Job Standard:

  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Counseling/Clinical Coordinator Overview

  • Person Group: Professional
  • Job Code: 75037
  • Pay Grade: P9
  • FLSA Status: Exempt
  • Career Level: Senior
  • Family:  Health Services
  • Function: Counseling/Psychology


This position is responsible for providing a range of direct professional counseling services, for Boise State University students, faculty, staff and dependents of these groups, within the scope of services offered by Counseling Services. Direct services include treatment for a full range of mental conditions, excluding diagnosis that are deemed severe and persistent and require a higher level of care than Counseling Services is equipped to provide. This position will ensure sufficient clinical oversight of clinical staff and operations for best practices of mental health in a university setting. The clinical coordinator works closely with the Director of Counseling Services in coordinating leadership efforts to help carry out the vision and mission of Counseling Services within the broader Health Services. In coordination with the Director of Counseling Services, this position will manage support of the day-to-day clinical operations of Counseling Services.

Level Scope

Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of areas typically obtained through higher education combined with experience.  Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions.  May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.  Influences others regarding policies, practices and procedures.

Minimum Qualifications

Masters degree in Counseling or Social Work plus 5 years relevant professional experience

Current Clinical Licensure in either Counseling or Social Work in the state of Idaho.

Registered Supervisor in the state of Idaho.

Knowledge, Skills, and Abilities

  •  Clinical knowledge, skills, and experience related to providing individual, couples, and group counseling, such as empathy, listening skills, problem solving, a wide repertoire of intervention and assessment strategies, adherence to pertinent ethical and legal statutes related to the provision of mental health services, awareness of personal and interpersonal dynamics, and a comprehensive understanding of mental health models, policies and procedures related to the field of psychology and clinical counseling and social work.
  • Crisis management skills and experience related to assessment, intervention, collaboration, and utilization of crisis referral resources.
  •  Supervisory skills and experience related to the ability to be supportive and encouraging while skilled in methods of case analysis, knowledge of various theoretical orientations and supervisory models, and ability to critically evaluate clinical and professional skills as well as give constructive feedback to supervisees.
  • Presenting skills and experience for communicating information in an oral or written format, the use of various learning modalities, group facilitation skills, and knowledge for addressing a diverse population.
  •  Organization knowledge, skills and experience in successfully managing multiple functions simultaneously, and seeing projects through to completion.

Essential Functions

Key Responsibilities

60% of Time the Counselor/Clinical Coordinator must:

Direct Clinical Services:

  • Provide direct service counseling (individual, multi-person, group, psychological evaluation) to Boise State students, faculty, staff and dependents within the scope of services offered by Counseling Services.
  • Provide Crisis intervention and triage coverage/consultation to students and other university communities.
  • Provide weekly individual supervision to assigned supervisee(s).
  • Other clinical services as assigned (Group supervision facilitation, AODA assessments, ADHD assessments, etc.).

Clinical Coordination:

  • Meet the administrative duties of coordinating all clinical operations (manage and coordinate the clinical schedules of all Counseling Services providers, regulate all caseloads, represent Counseling Services on the Uncompensated Care team, assign and track AODA sanctions, facilitate staff meetings in the absence of Director of Counseling Services, etc.).
  • Daily oversight, maintenance, and problem solving of all providers’ clinical schedules with a focus on accessibility, productivity, and quality.
  • Liaison between Counseling Services and Billing and Insurance team to help track, maintain and problem solve matters related to credentialing, licensure, continuing education, etc. for all Counseling staff.

35% of Time the Counselor/Clinical Coordinator

Determined by department needs

5% of Time the Counselor/Clinical Coordinator

Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable

Career Path

Counselor/Clinical Coordinator

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.