Job Standard for Enrollment Counselor, Regional
How to use this Job Standard:
- The Purpose, Scope, Qualifications and Job Functions are specific to this job title and can not be edited.
- Click “View in Google Docs/Download” and download to Word.
- Under Essential Functions you may add an additional 35%, specific to your department needs.
- Complete this standard before creating the job announcement and posting the position.
- This standard will be used as the new Job Description for the prospective employee.
- After hire is complete, insert Employee Name, ID# and PCN#.
Enrollment Counselor, Regional Overview
- Person Group: Non-Classified/Professional
- Job Code: 75801
- Pay Grade: P6
- FLSA Status: Exempt
- Career Level: Intermediate
- Family: Student Services
- Function: Recruitment & Admissions
To implement recruitment activities in Western Washington, Western Oregon, and additional territories
Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.
Bachelor’s Degree and 2 years of professional experience or equivalent relevant experience, live in Greater Seattle area
Knowledge, Skills and Abilities
- Extensive knowledge of university stakeholders, programs and policies, as well as a positive attitude and commitment to higher education
- Ability to travel, make own travel arrangements, navigate in new cities
- Public speaking, interviewing and counseling skills
- Capacity to communicate effectively with individuals from diverse backgrounds and cultures
- Demonstrated correspondence and communication skills
- Customer service, diplomacy, marketing
- Ability to initiate, plan, and execute event programming
- Ability to understand, explain and make decisions based on admissions standards
- Computer literacy with relevant software programs
- Experience working with high school and/or college students
- Autonomous decision-making
- Ability to work a significant amount of time during evening hours, and weekends
- Interest, experience, and/or ability to promote cultural competency and/or diversity
60 % of Time Enrollment Counselor, Regional will:
- Counsel, advise, recruit and maintain personalized contact with prospective students and their families.
- Represent Boise State at recruiting events throughout designated recruitment territories and on-campus events.
- Independently develop recruitment strategy for assigned territory, including reviewing and analyzing data to determine schools, fairs, and events to attend/visit; and reviewing and analyzing data to effectively recruit students to meet University goals.
- Independently schedule visits to high schools, coordinate pre-visit calls and correspondence, make travel arrangements, conduct visits, and follow up with students, faculty, and staff contacted during visits via phone calls, letters, and email.
- Build and maintain relationships and serve as University liaison to high school counselors, parents, and alumni in territories.
- Be an active participant in the Association for Regional Representatives of Oregon and Washington (ARROW) in order to promote out-of-state higher education opportunities, and to build solid working relationships.
- Initiate, plan, and execute event programming and special projects based on a specific territory or recruitment area in an environment that provides a high level of autonomy.
- Leverage recruitment funds to maximize effectiveness.
- Evaluate the effectiveness of recruitment strategies in specified territories and determine the need for additional efforts.
- Present to large and small groups of counselors, students and parents.
- Adhere to University policies and procedures regarding travel and procurement.
- Model a positive customer service ethic.
- Support initiatives outlined in the Admissions recruitment plan and perform other duties as assigned.
- Navigate computer programs/software, including Boise State systems.
35% of Time Enrollment Counselor, Regional:
- Can be determined by department needs
5% of Time Enrollment Counselor, Regional:
- Perform other duties as assigned
Work Environment and Physical Demands
Some positions may involve frequent bending, moving, lifting and carrying material weighing up to 50 pounds; some positions may involve moving, lifting and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection
Travel is required
Admissions Manager, Admissions Senior Manager, Director of Admissions
Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.
Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.