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Job Standard for Financial Aid & Scholarships, Director

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  1. The Purpose, Scope, Qualifications and Job Functions are specific to this job title and can not be edited.
  2. Click “View in Google Docs/Download” and download to Word.
  3. Under Essential Functions you may add an additional 35%, specific to your department needs.
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Financial Aid & Scholarships Director Overview

  • Person Group: Professional
  • Job Code: 75345
  • Pay Grade: P13
  • FLSA Status: Exempt
  • Career Level: Director
  • Family: Student Services
  • Function: Financial Aid


Provides leadership and oversight of all financial aid operations and processes for the University including Federal, state, institutional, veterans benefit programs and private/outside aid as well as excellent customer service toward increasing student access, persistence and graduation.

Level Scope

Oversees through subordinate Managers a large, complex organization with multiple functional disciplines/occupations, OR manages a program, regardless of size, that has critical impact upon the campus. Significant responsibility for formulating and administering policies and programs, manages significant human, financial, and physical resources, and functions with a very high degree of autonomy. Frequently influences business decisions made by senior leadership. Oversees through subordinate Managers the accountability and stewardship of campus resources and the development of systems and procedures to protect organizational assets. Negotiates and influences others to understand and accept new concepts, practices and approaches.

Minimum Qualifications

Bachelor’s degree or relevant experience plus 8 years’ experience including 5 years managerial experience.

Knowledge, Skills, and Abilities

  • Thorough knowledge of federal and state regulations and rules
  • Knowledge of NCAA Division 1 regulations
  • Strong customer/student relationship management skills.
  • Demonstrated ability to provide vision, training, supervision, and leadership to a large staff.
  • Ability to demonstrate cultural consciousness and support for underrepresented students.
  • Strong communication skills, both verbal and written.
  • Problem solving ability.

Essential Functions

Key Responsibilities

60% of Time the Financial Aid & Scholarships Director must:

  • Promote an efficient and high-quality student-centered approach to financial aid administration.
  • Provide leadership and manage a staff of professional and classified staff. Fostering cooperation and alignment of objectives among all office units: customer service, production, scholarships, NCAA Compliance, systems, accounting, and administration.
  • Oversee the distribution and delivery of $170 million in student financial assistance.
  • Coordinate and manage all financial aid programs, ensuring compliance with all federal, state, and institutional financial aid regulations, policies, and procedures.
  • Interpret, develop, implement and revise policies and procedures to ensure compliance with federal and state laws, regulations and college policies related to financial aid and scholarships.
  • Develop priorities and goals for the financial aid office in support of strategic enrollment objectives and the academic mission of the University.

35% of Time the Financial Aid & Scholarships Director

  • Determined by department needs

5% of Time the Financial Aid & Scholarships Director

  • Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable for Financial Aid & Scholarships Director

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.