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Job Standard for Instructional Services Program Coordinator

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  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Instructional Services Program Coordinator Overview

  • Work Type: Professional
  • Job Code: 75513
  • Pay Grade: P4
  • FLSA Status: Exempt
  • Career Level: Associate
  • Family: Academic Programs
  • Function: Instructional Services


Responsible for supporting instructional activities at Boise State by administering the semester schedule of academic courses offered by at Boise State University.

Level Scope

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

Minimum Qualifications

Bachelor’s Degree or equivalent relevant professional experience.

Knowledge, Skills, and Abilities

  • Excellent written and oral communication skills with the ability to communicate well with staff, students, and faculty.
  • Ability to organize multiple tasks concurrently and successfully balancing multiple priorities.
  • Analytical, discernment, negotiation, and problem solving skills
  • Knowledge of project initiation, development, and completion.
  • Knowledge upkeep; stay informed about a rapidly changing field through readings, social networks, workshops, and conferences.

Essential Functions

Key Responsibilities

60% of Time the Instructional Services Program Coordinator must:

  • Coordinate with the Scheduling Manager to develop fall, spring, and summer schedules for academic courses
  • Using queries and other reporting methods, complete quality assurance measures to ensure the accuracy of the schedule throughout each semester. (i.e., fees, requisites, variable credit, standard meeting times, sessions, course notes, attribute values).
  • Successfully develop and maintain positive, collaborative, respect-based relationships with co-workers, customers, and stakeholders within and outside of Boise State.
  • Along with supervisor, facilitate and present each semester to faculty
  • Track instructor data
  • Complete minor edits, course notes, and fee set-up information throughout the semester
  • Work with supervisor to develop a professional development plan with annual goals to accomplish the plan. Actively pursue excellence, effectiveness, and efficiency.
  • Possess full knowledge of and interpret University policies and procedures; confirm course scheduling adheres to these policies and procedures; and report concerns to Scheduling Manager.

35% of Time the Instructional Services Program Coordinator

  • Determined by department needs

5% of Time the Instructional Services Program Coordinator

  • Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable for Instructional Services Program Coordinator

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.