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Job Standard for Instructional Technologist 3

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How to use this Job Standard:

  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Instructional Technologist 3 Overview

  • Work Type: Professional
  • Job Code: 75789
  • Pay Grade: P9
  • FLSA Status: Exempt 
  • Career Level: Senior
  • Family: Information Technology
  • Function: Learning Technology Solutions


Provide advanced expertise and knowledge in the technical management, evaluation, implementation, training, and support of the university instructional technology ecosystem.


Level Scope

Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of area typically obtained through higher education combined with experience.  Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions.  May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.  Influences others regarding policies, practices and procedures.  

Minimum Qualifications

  •     Bachelor’s degree
  •     Master’s preferred
  •     Technology support and administration experience

Knowledge, Skills, and Abilities

  • Strong customer service skills.
  • Training and documentation.
  • Software administration.
  • Evaluation/research experience.
  • Excellent communication (oral and written), interpersonal, organizational and time management skills, with ability to take ownership and complete assigned tasks.
  • Analytical and detail oriented, with excellent problem solving skills and with the ability to multitask.


Essential Functions

Key Responsibilities

60% of Time the Instructional Technologist 3 must:

  • Develop strategies to improve the efficiency and effectiveness of user support processes
  • Conduct workshops and training sessions about instructional technology
  • Create and revise general documentation (self-help resources, web content, etc.)
  • Configure roles and permission settings for instructional technologies
  • Manage, test, and deploy features and services
  • Coordinate with vendors or other IT units to identify patches, hotfixes, etc. and participate in the testing and communication of fixes
  • Play a lead role in exploration, communication, and testing of upgrades, tools, and features

35% of Time the Instructional Technologist 3

Determined by department needs

5% of Time the Instructional Technologist 3

Perform other duties as assigned

Work Environment and Physical Demands

Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. General office work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Travel Requirement

May be required to travel with overnight stays for training.

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.