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Job Standard for International Programs, Manager

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  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

International Programs, Manager Overview

  • Work Type: Professional
  • Job Code: 75508
  • Pay Grade: P8
  • FLSA Status: Exempt
  • Career Level: Manager
  • Family: Academic Programs
  • Function: Academic Support


Provide leadership, vision and strategic planning for the academic components for the Intensive English Program as well as for customized IBP programs through collaboration with the growing IBP staff, other Boise State  academic departments, faculty, students and international constituents.

Level Scope

Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives.

Minimum Qualifications

Bachelor’s Degree and 2 years experience or equivalent

Knowledge, Skills, and Abilities

  • Experience working in higher education.
  • Aptitude for supervising instructors and staff.
  • Experience coordinating instructor Professional Development
  • Possess strong classroom management skills
  • Experience dealing with international students’ difficulties related to cultural adjustment.
  • Ability to create a framework for student accountability.
  • Possess good Intercultural Skills.
  • Ability to interact and work with non-native speakers.
  • Excellent people skills with the ability to work well with instructors, international students, local and international college administrators, professors, government agencies, foreign representatives, business CEO’s, and elected officials.
  • Experience traveling abroad and or living in a foreign country.

Essential Functions

Key Responsibilities

60% of Time the International Programs, Manager must:

  • Provide oversight for the administration & budgetary needs of the IBP.
  • Oversee program policy and procedures. Lead the planning, organization and evaluation of the educational programs and appropriate assessments for international English language learners.
  • Direct (Hire, train, supervise and evaluate) teaching staff, including full-time instructors.
  • Oversee the curriculum committee in the research, development and implementation of  pedagogically sound adult IBP curriculum, and custom contract programs for Boise State
  • Collaborate with other Boise State academic departments, faculty, staff and students to maintain the internationalization initiative
  • Approve and supervise new program development and implementation
  • Lead and regulate student appeals committee
  • Set standards, assign work and evaluate performance  for the full-time  teaching staff in both the teaching load and the service component of their job description
  • Provide leadership, guidance, and direction to all staff in order to accomplish program goals

35% of Time the International Programs, Manager

Determined by department needs

5% of Time the International Programs, Manager

Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Travel nationally and internationally to attend professional conferences, to visit international partners and to develop new IBP customized programs.

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.