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Job Standard for Medical Assistant

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How to use this Job Standard:

  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Medical Assistant Overview

  • Person Group: Classified
  • Job Code: 7615
  • Pay Grade: G
  • FLSA Status: Non-Exempt
  • Career Level: Level 1
  • Family: Health Services
  • Function: Clinical


Perform basic patient care functions to assist the nursing/clinical staff in a medical clinic with the examination or treatment of patients; perform related work.

Level Scope

Applies basic skills while developing some specialized skills in procedures, operations, techniques, tools, materials, and/or equipment appropriate to area of specialization; performs routine and/or repetitive tasks; limited decision making required; generally works under close supervision; has no or limited experience; work is performed from within specific limits of established procedures and/or defined instructions.

Minimum Qualifications

Experience: performing Medical Assistant duties under the supervision of a licensed physician or designated clinical staff. Basic knowledge of ICD-9-CM and CPT medical coding (International Classification of Diseases – 9th Revision Clinical Modification and Current Procedural Terminology). Experience using a computer to enter and retrieve information.

Knowledge, Skills, and Abilities

  • Experience:  in medication administration; performing clinical venipuncture, injections, and vital signs; in obtaining health histories.
  • Knowledge of principles and processes for providing customer and personal services

Essential Functions

Key Responsibilities

60% of Time the Medical Assistant must:

  • Incumbents work under the direct supervision of a physician or designated clinical staff, performing routine duties and referring questions or problems to the supervisor. There are two levels in the series: Medical Assistant and Registered Medical Assistant. They are differentiated on the basis of the range of activities that are carried out, and the level of independence with which they carry out these activities. Incumbents in the Medical Assistant classification do not require a Medical Assistant Certification or Registration.
  • Maintain examining and treatment rooms by cleaning and setting up equipment, keeping rooms stocked with supplies, and preparing examining tables. Perform such duties as taking temperature, weight, blood pressure, and pulse; preparing patients for examinations; advising patients concerning preparation for tests. Administer injections/treatments, perform EKG’s and assist provider during examinations as needed. Obtain limited information from patients as to reason for visit, symptoms, etc.; chart patient information. Schedule appointments for patients as well as appointments for patient referrals. Perform lab proficiency testing, run in-house lab tests, prepare outside lab specimens, check lab orders and bills for accuracy. Serve as advocate for Indigent Program organizing forms for providers, instruct patients, help patients complete forms, and serve as liaison with drug companies. May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing; may perform standard diagnostic x-rays, develop film, and perform minor maintenance on film processor.

35% of Time the Medical Assistant

Determined by department needs

5% of Time the Medical Assistant

Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable for Medical Assistant

Career Path

Medical Assistant, Registered

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.