Job Standard for Network Engineer II

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2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
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   1. update/change the purpose to add in department specific information, 
   2. add key responsibilities to the 35% of the time, specific to your department needs, 
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The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Network Engineer II Overview

• Person Group: Professional
• Job Code: 75717
• Pay Grade: P9
• FLSA Status: Exempt
• Career Level: Senior
• Family: Information Technology
• Function: Cloud Infrastructure Services

Purpose

Responsible for the configuration, maintenance, integration and deployment of an enterprise backbone network telecommunications system for the Office of Information Technology including but not limited to: network analysis, network design, network security, wireless communications, system design, system analysis, system administration, system improvements, automated system monitoring, 24-hour coverage (best effort), consulting and individualized training.

Level Scope

Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of area typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.

Minimum Qualifications

Bachelor’s degree and 5 years of network and communication experience or equivalent professional experience.

Prefer degree concentration in: Computer Information Systems, Management Information Systems or Computer Science.

Knowledge, Skills, and Abilities

• Requires use/knowledge of Cisco (Switches and wireless products), Bind DNS/DHCP services, Linux operating systems, Cable Testing equipment and End user Operating Systems knowledge.
• Position requires a current certification registered with Cisco Corporation: CCNA Specialty Wireless preferred or Cisco Certified Network Administrator (CCNA) or Cisco Certified Design Associate (CCDA) or Cisco Certified Network Professional (CCNP).
• Expertise in the design, analysis, optimization and operation of Wireless Networks.
• Skilled in the design, analysis, optimization and operation of LAN services.
• Skilled in interpersonal relationships, teaching, planning and communication.
• Definitive knowledge of all forms of Copper wiring and fiber for telecommunications.
• Skilled in all seven layers of the OSI model.
• Excellent analytical, troubleshooting, communications and public relations skills.
• In the event of a “network down” situation, this individual must have the ability to determine; time to resolution, possible short-term fixes, prioritize services for the critical needs of the University and implement corrective actions. In addition, this individual communicates to the management of OIT and executive level staff at the University the status of network and the repairs so that timely decisions by the University may be met.
• Ability to consult with faculty, staff and department management regarding equipment for productivity and instructional uses.

Essential Functions

Key Responsibilities

60% of Time the Network Engineer II must:

• Serve as OIT’s Wireless Engineer.Planning and execution of Wireless maintenance.Research and recommend future Wireless needs.Maintain Disaster Recovery documentation of Wireless Architecture.
• Serve as OIT’s LAN Engineer.
• Serve as OIT’s Optical and Copper backbone Engineer.

• Manage assigned work queue for customer needs.  Assist customers with planning their future needs.

• This position requires on call and after hours support for maintenance and Service Down scenarios.

• Maintain working relationships within OIT and the campus community.  Problems need to be addressed quickly and effectively with a focus on client productivity.
• Associations are maintained with vendors and manufacturers for technical support. This position deals directly with service and circuit providers to maintain and perform emergency repairs. Expert knowledge is required to deal with outside entities to respond quickly to outages or issues. This position would liaison with State Government contacts and with other Idaho university positions to assist with statewide communication  support and standards developments.

35% of Time the Network Engineer II

Determined by department needs

5% of Time the Network Engineer II

Perform other duties as assigned

Work Environment and Physical Demands

General Office – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. General office work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Server Equipment Maintenance – Occasionally lifting and racking (or un-racking) servers and server components weighing up to 35 pounds (NIOSH lifting limit). Occasionally working in a server control room in an environment with loud background noise.

Network Equipment Maintenance – Occasionally lifting and racking (or un-racking) network equipment  and components weighing up to 35 pounds using proper lifting techniques and while working with peers.

Telecommunications Wiring.- Individual must be able to distinguish and identify color coded cabling in a telecommunications environment. Individual must be capable of carrying common communication wire construction equipment weighing up to 35 pounds. Individual must be able to work from OSHA approved ladders of varying heights up to 16 ft. Individual must be capable of installing, testing and terminating communication cabling following a structured cabling system. Individual must be capable of safely working in variable field conditions including manholes, crawlspaces, attic spaces and suspended ceilings. Individual must be capable of working in a construction environment.

Travel Requirement

May be required to travel with overnight stays.

Career Path

Network Engineer III

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.

Disclaimer

Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.