Job Standard for Network Engineer IV
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The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.
Network Engineer IV Overview
- Work Type: Professional
- Job Code: 75698
- Pay Grade: P13
- FLSA Status: Exempt
- Career Level: Principal
- Family: Information Technology
- Function: Cloud Infrastructure Services
Responsible for the telecommunications infrastructure of Boise State University; to include all Boise State buildings, all campus sites and all cross-connect sites. Responsible for the quality and reliability of telecommunications of Boise State University; to include offering a voice, video and data telecommunications infrastructure that is reliable and available with 99.999% uptime.
Responsible for the configuration, maintenance, integration and deployment of an enterprise backbone network telecommunications system for the Office of Information Technology including but not limited to: network analysis, network design, network security, wireless communications, system design, system analysis, system administration, system improvements, automated system monitoring, 24-hour coverage (best effort), consulting, individualized training, capacity planning and new service offerings.
Recognized master in professional discipline with significant impact and influence on campus policy and program development. Establishes critical strategic and operational goals; develops and implements new products, processes, standards or operational plans to achieve strategies. Regularly leads projects of critical importance to the campus; these projects carry substantial consequences of success or failure. Requires significant influence and communication with executive leadership. Problems faced are frequently complex and multidimensional, requiring broad based consideration of variables that impact multiple areas of the organization.
Bachelor’s degree and 8 years of network and communication experience or equivalent professional experience.
Prefer degree concentration in: Computer Information Systems, Management Information Systems or Computer Science.
Knowledge, Skills, and Abilities
- Requires use/knowledge of Cisco (Routers, Switches, wireless products, load balancers), Bind DNS/DHCP services, Linux operating systems, Cable Testing equipment and end user Operating Systems knowledge.
- Position requires a current Cisco Certified Network Professional (CCNP) registration.
- Expertise in the design, analysis, optimization and operation of LAN/WAN and Wireless Services.
- Expertise in the design, analysis, optimization and operation of Network Security services.
- Skilled in interpersonal relationships, teaching, planning and communication.
- Expert in packet capturing and interpretation.
- Excellent analytical, troubleshooting, communications and public relations skills.
- Expert in using SNMP for Network Management.
- Expert in using Netflow for Baseline and troubleshooting communications.
- Expert in using Network Spans and Taps for troubleshooting/monitoring Traffic.
- Expert knowledge of IPV4/IPV6 IGP and EGP routing.
- Consolidate Network services, reduce operating costs, expand service offerings
- Industry expert support consistently solving problems, identifying/implement ways to prevent problems, future planning/proofing the technologies. Mentor Level II/III team members.
- Ability to work swiftly to correct all networking problems.
- Ability to guide future decisions to ensure Network services continue to meet the needs of Customers.
60% of Time the Network Engineer IV must:
- Daily maintenance and problem resolution.
- Planning and execution of LAN, WAN, Wireless, Network Security/VPN and backbone maintenance.
- Maintain Disaster Recovery documentation
- Manage assigned work queue for customer needs and assist customers with planning their future needs.
- Plan for capacity, replacement and for new Service offerings.
- This position requires on call and after hours support for maintenance and Service Down scenarios.
35% of Time the Network Engineer IV
Determined by department needs
5% of Time the Network Engineer IV
Perform other duties as assigned
Work Environment and Physical Demands
General Office – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. General office work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Server Equipment Maintenance – Occasionally lifting and racking (or un-racking) servers and server components weighing up to 35 pounds (NIOSH lifting limit). Occasionally working in a server control room in an environment with loud background noise.
Network Equipment Maintenance – Occasionally lifting and racking (or un-racking) network equipment and components weighing up to 35 pounds using proper lifting techniques and while working with peers.
Telecommunications Wiring.- Individual must be able to distinguish and identify color coded cabling in a telecommunications environment. Individual must be capable of carrying common communication wire construction equipment weighing up to 35 pounds. Individual must be able to work from OSHA approved ladders of varying heights up to 16 ft. Individual must be capable of installing, testing and terminating communication cabling following a structured cabling system. Individual must be capable of safely working in variable field conditions including manholes, crawlspaces, attic spaces and suspended ceilings. Individual must be capable of working in a construction environment.
May be required to travel with overnight stays.
Network Engineer Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.
Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.
Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.