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Job Standard for Program Information Coordinator

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  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Program Information Coordinator Overview

  • Person Group: Classified
  • Job Code: 01106
  • Pay Grade: J
  • FLSA Status: Non-Exempt
  • Career Level: Level 3
  • Family: Information Technology
  • Function: Business Systems Analysis & Support


To manage, implement, and maintain automated records systems; act as resident expert for a technical agency program; perform liaison duties with internal and external customers; perform related work.

Level Scope

Regularly works on tasks that are varied and complex. Applies full range and job knowledge; frequently adapts procedures, techniques, tools, materials, and/or equipment to meet specialized needs; may serve as lead; performs broad and/or focused assignments under general supervision; originality and ingenuity are often required to help establish procedures in functional area; relies on experience and judgment to plan and accomplish assigned tasks.

Minimum Qualifications

Some knowledge of: personal computer trends, capabilities, and terminology

Experience that demonstrates good knowledge of: manual and automated record management systems.

Experience: using a personal computer for data management and statistical analyses; interpreting and applying laws, rules, and procedures; performing liaison activities to deal with individuals or resolve conflicts in a work setting.

Knowledge, Skills, and Abilities

  • Some knowledge of computer hardware and software installation; supervisory practices; training methods.
  • Experience managing document flow.

Essential Functions

Key Responsibilities

60% of Time the Program Information Coordinator must:

  • Serve as the quality control point for program related databases. Responsible for the development and implementation of operating policies and procedures. Design manual and computer filing systems and are responsible for ensuring the uniformity of data. Requires the incumbent to work with Information Technology personnel to develop the computer programs to collect data. Maintain close contact with other departments and agencies to correct and update the database and advise users on how to obtain or submit information or documents. Serve as the help-desk for system related inquiries or problems. Provide individualized reports as requested by system users, involving querying databases to obtain individualized information.
  • Considered the program expert and have a strong training role for system usage. The training role crosses unit, department, and agency lines.
  • May be responsible to develop, analyze, and present technical program related group training.
  • May be delegated full supervisory responsibilities for a unit including hiring, training, performance evaluations and disciplinary actions.

35% of Time the Program Information Coordinator

Determined by department needs

5% of Time the Program Information Coordinator

Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable for Program Information Coordinator

Career Path

Other professional positions

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.