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Job Standard for Residence Halls, Supervisor

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Employee Name:

Employee ID:

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How to use this Job Standard:

  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Residence Halls, Supervisor Overview

  • Person Group: Professional
  • Job Code: 75352
  • Pay Grade: P4
  • FLSA Status: Exempt
  • Career Level: Supervisor
  • Family: Student Services
  • Function: Housing


Responsible for the overall program development for students; selecting, training and supervising Resident Assistants integrating sensitivity to all students, guiding the development of a strong-directed community environment, while managing hall facilities, responding to crises, advising student hall council.

Level Scope

Provides immediate supervision to a unit or group of operational or technical employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or campus policies, procedures, and defined internal controls. Problems typically involve a single area, process or constituent group. Ensures accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental standards and procedures.

Minimum Qualifications

Bachelor’s degree or relevant experience

Knowledge, Skills, and Abilities

  • Knowledge of residence hall operation
  • Ability to problem solve and multitask
  • Knowledge of supervisory practices
  • Strong customer service and communication skills

Essential Functions

Key Responsibilities

60% of the Time the Residence Halls, Supervisor must:

  • Assists in the planning and implementation of the Residence Life fall and spring training’s, regular RA in-services, in-hall staff training and team development.
  • Supervises student desk workers, including hiring and training, and maintains a strong working relationship with the facility staff assigned to their building(s).
  • Responsible for managing the daily operations of the residential area, including managing desk operations, initiating maintenance and custodial work orders, ensuring that occupancy procedures are followed.
  • Serves as the primary student conduct officer for the hall/area and issues appropriate behavioral sanctions according to University and Housing policy.  Conducts case adjudications.
  • Facilitating mediation between roommates/suite mates/floor mates
  • Holds individual interactions such as conduct hearings, biweekly one on one meetings with RAs and other individual student interactions.
  • Maintains an active presence & participation in student life programming initiatives on campus.
  • Coordinate educational initiatives.

35% of Time the Residence Halls, Supervisor

Determined by department needs

5% of Time the Residence Halls, Supervisor

Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable for Residence Halls, Supervisor

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.