Skip to main content

Job Standard for Residence Life, Manager

View in Google Docs/Download

Employee Name:

Employee ID:

Employee PCN:

How to use this Job Standard:

  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Residence Life, Manager Overview

  • Person Group: Professional
  • Job Code: 75840
  • Pay Grade: P6
  • FLSA Status: Exempt
  • Career Level: Manager
  • Family: Student Services
  • Function: Housing


Oversee operations of the university apartments and fraternity/sorority housing and summer housing.  Oversee all facets of the conduct process residential life training and development needs within Housing and Residence Life.

Level Scope

Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives

Minimum Qualifications

Bachelor’s degree or relevant experience plus 2 years experience

Knowledge, Skills, and Abilities

  • Ability to multi-task and focus on a variety of projects
  • Excellent communication and leadership skills
  • Ability to work in a busy environment under pressure, manage a variety of customer responses, make reasoned and balanced decisions in moderately complex situations.
  • Experience managing college residence and conference facilities
  • Ability to establish and maintain cooperative and effective working relationships with campus support services, community organizations, faculty and staff
  • Knowledge of supervisory practices, experience recruiting and hiring staff.
  • Experience investigating and adjudicating student conduct situations in a thorough, professional and respectful manner.

Essential Functions

Key Responsibilities

60% of the Time the Residence Life, Manager must:

  • Lead recruitment, training, and on-going development for Residence Life staff.
  • Establish and maintain successful relationships with colleagues in order to lead people toward a common vision of supporting student career readiness
  • Resolve conflicts and encourage communication among staff, student leaders, and residents.
  • Interpret and explain University and Housing & Residence Life philosophies, policies, standards, expectations, regulations, and the developmental/educational goals of the conduct process to staff, residents, etc.
  • Perform analytical studies and prepare regular reports.
  • Responsible for analyzing, reviewing, compiling, and updating department manuals, website, and/or University Student Handbook information related to Housing and Residence Life
  • Create and deliver effective workshops, presentations, and programming on career-related topics

35% of Time the Residence Life, Manager

Determined by department needs

5% of Time the Residence Life, Manager

Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable for Residence Life, Manager

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.