Job Standard for Residence Life, Manager
How to use this Job Standard:
- The Purpose, Scope, Qualifications and Job Functions are specific to this job title and can not be edited.
- Click “View in Google Docs/Download” and download to Word.
- Under Essential Functions you may add an additional 35%, specific to your department needs.
- Complete this standard before creating the job announcement and posting the position.
- This standard will be used as the new Job Description for the prospective employee.
- After hire is complete, insert Employee Name and PCN#.
Residence Life, Manager Overview
- Person Group: Professional
- Job Code: 75840
- Pay Grade: P6
- FLSA Status: Exempt
- Career Level: Manager
- Family: Student Services
- Function: Housing
Oversee operations of the university apartments and fraternity/sorority housing and summer housing. Oversee all facets of the conduct process residential life training and development needs within Housing and Residence Life.
Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives
Bachelor’s degree or relevant experience plus 2 years experience
Knowledge, Skills, and Abilities
- Ability to multi-task and focus on a variety of projects
- Excellent communication and leadership skills
- Ability to work in a busy environment under pressure, manage a variety of customer responses, make reasoned and balanced decisions in moderately complex situations.
- Experience managing college residence and conference facilities
- Ability to establish and maintain cooperative and effective working relationships with campus support services, community organizations, faculty and staff
- Knowledge of supervisory practices, experience recruiting and hiring staff.
- Experience investigating and adjudicating student conduct situations in a thorough, professional and respectful manner.
60% of the Time the Residence Life, Manager must:
- Lead recruitment, training, and on-going development for Residence Life staff.
- Establish and maintain successful relationships with colleagues in order to lead people toward a common vision of supporting student career readiness
- Resolve conflicts and encourage communication among staff, student leaders, and residents.
- Interpret and explain University and Housing & Residence Life philosophies, policies, standards, expectations, regulations, and the developmental/educational goals of the conduct process to staff, residents, etc.
- Perform analytical studies and prepare regular reports.
- Responsible for analyzing, reviewing, compiling, and updating department manuals, website, and/or University Student Handbook information related to Housing and Residence Life
- Create and deliver effective workshops, presentations, and programming on career-related topics
35% of Time the Residence Life, Manager
Determined by department needs
5% of Time the Residence Life, Manager
Perform other duties as assigned
Work Environment and Physical Demands
Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.
Not applicable for Residence Life, Manager
Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.
Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.