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Job Standard for Resource Coordinator

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Employee Name:

Employee ID:

Employee PCN:

How to use this Job Standard:

  1. The Purpose, Scope, Qualifications and Job Functions are specific to this job title and can not be edited.
  2. Click “View in Google Docs/Download” and download to Word.
  3. Under Essential Functions you may add an additional 35%, specific to your department needs.
  4. Complete this standard before creating the job announcement and posting the position.
  5. This standard will be used as the new Job Description for the prospective employee.
  6. After hire is complete, insert Employee Name and PCN#

Resource Coordinator Overview

  • Work Type: Professional
  • Job Code: 75879
  • Pay Grade: P5
  • FLSA Status: Exempt
  • Career Level: Intermediate
  • Family: General Administration
  • Function: Compliance


Provides case management and care coordination through collaboration and consultation within an integrated multidisciplinary service delivery model comprising medical and behavioral/mental health providers, as well as with other staff within Health Services, and campus partners and community agencies to ensure effective support measures for all campus community members.

Level Scope

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity.  Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action.  May provide guidance and assistance to entry level professionals and/or support employees.

Minimum Qualifications

Bachelor’s Degree and 2 years experience or equivalent

Knowledge, Skills, and Abilities

  • Ability to interpret and explain complex policies and procedures
  • Ability to maintain a high level of communication skills and work well with a diverse group of people
  • Must be able to work independently, make decisions and problem solve
  • High degree of personal/professional integrity, respect for privacy and confidentiality
  • Ability to work and collaborate successfully with persons, programs, organizations and agencies
  • Able to effectively present information and respond to questions from groups of students, faculty and staff

Essential Functions

Key Responsibilities

60% of Time the Resource Coordinator must:

  • Provide direct outreach and case management services; assessing their situations, strengths, assets and barriers to determine what services are required to meet their needs.
  • Serve as liaisons between students, providers, faculty, families, advisors and other university personnel.
  • Provides referrals for crisis intervention and advocacy services to students. Provides resources to faculty or staff responding to students in crisis.
  • Improves staff competence by providing educational resources
  • Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client centered.
  • Create and facilitate training and education for the campus community regarding department requirements.
  • Supports students and student organization activities to promote speech activities and educational efforts intended to enhance dialogue.
  • Collaborate closely with a variety of stakeholders, both internal and external, on all aspects of projects

35% of Time the Resource Coordinator

Determined by department needs

5% of Time the  Resource Coordinator

Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and requiring wearing hearing protection.

Travel Requirement

Not mandatory but in-person continuing educational programs may be offered

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbents must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.