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Job Standard for Systems Engineer 2

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Systems Engineer 2  Overview

  • Work Type: Non-Classified/Professional
  • Job Code: 75539
  • Pay Grade: P10
  • FLSA Status: Exempt
  • Career Level: Senior
  • Family: Information Technology
  • Function: Cloud Infrastructure Services

Purpose

Support the existing Systems Engineer to include virtualized on campus and Cloud options for handling a growing Research workload, supporting classroom and educational use of High Performance Computing (HPC) systems and supporting industry customers. Responsible for server administration, evaluation, planning, configuration, installation, deployment, tuning and troubleshooting multiple large scale clustered/highly available HPC environments in addition to training and consulting with users.

Level Scope

Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of area typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.

Minimum Qualifications

Bachelor’s Degree and 5 years of HPC experience managing/administering server environments for scientific computing and 3 years experience using using computational clusters, HPC and/or grid computing environments or equivalent relevant experience. Prefer degree in Computer Science, Computer Information Systems, Information Technology or related field.

  1. S. Citizenship required for periodic work at Federal Supercomputing Center at Idaho National Laboratory (see Essential Functions section for details).

Knowledge, Skills and Abilities

  • Strong technical skills in the construction and operations of High Performance Computing Cluster servers.
  • Strong technical skills including knowledge of cluster management software and administrative processes. Ability to deeply understand application functionality and technical documentation required.
  • Strong verbal and written communication and interpersonal skills and ability to interact one-on-one or in small groups with users.
  • Ability to effectively work on and prioritize concurrent projects.
  • Proficiency in Unix/Linux system administration and in a high level programming language such as C, C++, Fortran or Java.
  • Ability to develop (as required) customized scripts/procedures for routine administrative tasks.
  • Experience with installation and maintenance of applications on Unix/Linux systems, including building programs from source code.
  • Knowledge of or experience with parallel programming or Perl.
  • Knowledge of or experience with Geo Physics and Material Science or computational chemistry.
  • When troubleshooting a server, ability to correctly determine the source of the problem.
  • Knowledge and ability to consult with faculty, staff and department management regarding equipment for research uses.
  • Ability to obtain Linux Certification.
  • U. S. Citizenship required for periodic work at Federal Supercomputing Center at Idaho National Laboratory (see Essential Functions section for details).
  • May require on-call availability and may require working outside of business hours and weekends.

Essential Functions

Key Responsibilities

60% of Time the Systems Engineer 2  must:

Cluster and Systems Administration

  • Manage and administer production systems used by researchers and Research Centers.
  • Evaluate and recommend cluster based solutions for research activities. This includes system performance monitoring, data storage and backup/restore needs, maintainability and availability.

Technical and Customer Support

  • Work with scientific support specialists, including scientific programmer, to provide support, including programming support as appropriate, to scientific researchers who use a broad spectrum of applications from diverse fields.
  • Manages user accounts and provides assistance to researchers in running applications (support/installation/configuration). Troubleshoot scheduler submission problems, manage space usage and assist with user access and Linux command line help, as needed.

Analyzes and resolves customer and technical problems

  • Linux technologies including networking, networked and clustered scientific applications and OS related issues within a broad scope of OS platforms.
  • Analyzes results of server monitoring and implements  changes to improve performance, processing and utilization.
  • Proposes, maintains and enforces policies, practices and security procedures.
  • Provide break/fix support, setup/installation support, escalation support and solutions support.
  • Create and close work orders for tasks using established standards.
  • Responsible for the inventory and tracking of HPC computer related equipment.

Periodic Work at Federal Supercomputing Center at Idaho National Laboratory

  • U. S. Citizenship Requirement: Position will have within its responsibilities periodic travel to and operational functions at the Federal Supercomputing Center at the Idaho National Laboratory. In order to enter a Federal Supercomputing Center, the Federal government requires that an individual be a U. S. citizen. This is a federal requirement for visitor access to the center. This requirement is not needed for end-users of the Boise State HPC services, but since the position involves work at a Federal Supercomputing Center, it is a federally imposed requirement and the nature of support of this position requires it.

On call and after hours support

  • Requires on call and after hours support for maintenance and Service down scenarios, as well as participation in a 24-hour, 7-day on-call support rotation and off-hours maintenance activities.

35% of Time the Systems Engineer 2

Determined by department needs

5% of Time the Systems Engineer 2

Perform other duties as assigned

Work Environment and Physical Demands

General Office – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. General office work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Server Equipment Maintenance – Occasionally lifting and racking (or un-racking) servers and server components weighing up to 35 pounds (NIOSH lifting limit). Occasionally working in a server control room in an environment with loud background noise.

On-Call – Requires on-call availability and may require working during non-business hours and on weekends.

Travel Requirement

May be required to travel to various locations on and off campus, possibly with overnight stays,  for work, training or conferences.

Career Path

Systems Engineer 3.

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.

Disclaimer

Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are  contingent upon a Final Candidate’s successful completion of a Background Verification and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.