Job Standard for Technical Writer
How to use this Job Standard:
- Click “View in Google Docs/Download” and download to Word.
- The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
- For the Job Posting you may;
- update/change the purpose to add in department specific information,
- add key responsibilities to the 35% of the time, specific to your department needs,
- add a preferred qualifications section
- post the position using the business title
The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.
Technical Writer Overview
- Person Group: Classified
- Job Code: 5566
- Pay Grade: J
- FLSA Status: Non-Exempt
- Career Level: Level 3
- Family: Communication & Marketing
- Function: Arts & Publications
To research, write, update, edit, and coordinate the publication of policy and procedure manuals and related technical and public information materials; perform related work.
Regularly works on tasks that are varied and complex. Applies full range and job knowledge; frequently adapts procedures, techniques, tools, materials, and/or equipment to meet specialized needs; may serve as lead; performs broad and/or focused assignments under general supervision; originality and ingenuity are often required to help establish procedures in functional area; relies on experience and judgment to plan and accomplish assigned tasks.
Experience: interpreting and translating laws, regulations, or policies into written procedures; researching, composing, and editing technical information materials; using word processing equipment and software to modify or develop technical or complex material in final form.
Knowledge, Skills, and Abilities
- Experience: in a work setting, researching, compiling, developing, and summarizing material for reports on a frequent or recurring basis; manipulating database software to store, retrieve, and compile information into report format; working with HTML and Web Editing Tools (i.e. Front Page or Dream Weaver, Captivate); managing document flow.
- Experience: Researching, writing, and editing written materials for use in brochures; writing routine news releases to media outlets; editing and writing content for periodic publication and social media.
60% of Time the Technical Writer must:
- Plans, develops, and writes program policy and procedure manuals; submits manual development plans to management, including schedules and cost estimates; updates manuals and materials; develops informational materials; assesses impact of state and federal regulations and advises department on implementation and compliance; drafts and edits department rules and regulations; designs and oversees production of graphic materials; coordinates publication of manuals, brochures, and other materials; drafts and edits department position papers and speeches for management; evaluates and determines personal computer hardware and software requirements.
- Coordinates development and review process of policies and procedures; facilitates staff involvement in department policy development and management; provides technical assistance to department staff in preparation of written material; trains program staff in content and use of technical manuals and materials.
35% of Time the Technical Writer
Determined by department needs
5% of Time the Technical Writer
Perform other duties as assigned
Work Environment and Physical Demands
Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.
Not applicable for Technical Writer
Other professional positions
Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.
Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and /or skills required. This job description is not an employment agreement and /or an expressed or implied contract. Management has the right to alter this job description at any time without notice.