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Job Standard for University Testing Services Supervisor

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Employee Name:

Employee ID:

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How to use this Job Standard:

  1. The Purpose, Scope, Qualifications and Job Functions are specific to this job title and can not be edited.
  2. Click “View in Google Docs/Download” and download to Word.
  3. Under Essential Functions you may add an additional 35%, specific to your department needs.
  4. Complete this standard before creating the job announcement and posting the position.
  5. This standard will be used as the new Job Description for the prospective employee.
  6. After hire is complete, insert Employee Name and PCN#

University Testing Services Supervisor Overview

  • Work Type: Professional
  • Job Code: 75084
  • Pay Grade: P6
  • FLSA Status: Exempt
  • Career Level: Supervisor
  • Family: Academic Programs
  • Function: Academic Support


Provides oversight to Boise State University’s revenue-generating testing (Placement Testing, Credit for Prior Learning Testing, Distance Learning Proctored Exams, Vendor Testing, and Saturday & Group Testing) serving as the community and vendor liaison expert to develop and expand upon testing opportunities both at Boise State University and in partnership in community entities.

Level Scope

Provides immediate supervision to a unit or group of operational or technical employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or campus policies, procedures, and defined internal controls. Problems typically involve a single area, process or constituent group. Ensures accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental standards and procedures.

Minimum Qualifications

Bachelor’s degree or equivalent relevant experience

Knowledge, Skills, and Abilities

  • Knowledge of test administration in a university setting
  • Knowledge of test security issues
  • Knowledge  of supervisory practices
  • Knowledge of University procedures and policies

Essential Functions

Key Responsibilities

60% of the Time the University Testing Services Supervisor must:

  • Collaborate with departments, faculty, and other units to refine and / or develop effective Boise State University course placement assessments
  • Oversee delivery of all Saturday and Group exams offered by the Academic Testing Center
  • Provide regular and relevant reporting information about Saturday and Group Testing delivery to campus administration and faculty
  • Identify, develop and implement contracts) opportunities for revenue-generating testing services, both on and off campus.
  • Develop and maintain relationships with test vendors and the community that position Boise State University as a premier location for testing
  • Take lead role in developing revenue-generating service offerings and producing related budgetary forecasts
  • Provide functional expertise and guidance to Testing Specialists and Test Proctors
  • Develop and maintain reporting tools for tracking staff attendance / tardiness, certification and other pertinent metrics

35% of the Time the University Testing Services Supervisor

Determined by department needs

5% of the Time the University Testing Services Supervisor

Perform other duties as assigned

Work Environment and Physical Demands

Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.

Travel Requirement

Not applicable

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work.  Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual.  In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.