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Job Standard for Venue Services, Supervisor

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  1. Click “View in Google Docs/Download” and download to Word.
  2. The Job Overview, Level Scope, Minimum Qualifications and Essential Job Functions are specific to this job’s competencies and cannot be edited.
  3. For the Job Posting you may;
    1. update/change the purpose to add in department specific information, 
    2. add key responsibilities to the 35% of the time, specific to your department needs, 
    3. add a preferred qualifications section
    4. post the position using the business title

The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.

Venue Services, Supervisor Overview

  • Work Type: Non-Classified/Professional
  • Job Code: 75816
  • Pay Grade: P6
  • FLSA Status: Exempt
  • Career Level: Supervisor
  • Family: Performing Arts
  • Function: Venue Services


Responsible for supervision and coordination of production requirements for University event venues. Provides event production expertise and oversight to users of the facility. Trains and supervises part-time temporary stagehands and student stagehands (Event Workers). Oversees safety procedures and the use of venues, vehicles and equipment.

Level Scope

Provides immediate supervision to a unit or group of operational or technical employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or campus policies, procedures and defined internal controls. Problems typically involve a single area, process or constituent group. Ensures accountability and stewardship of campus resources (operational, financial and human) in compliance with departmental standards and procedures.

Minimum Qualifications

Bachelor’s degree or equivalent professional experience.

Knowledge, Skills and Abilities

  • Good working knowledge of audio, video, mechanical rigging, equipment setup, operation, maintenance and theatrical safety.
  • Possess leadership skills in hiring, scheduling, coordinator, supervising and evaluating.
  • Knowledge of professional staging systems, hardware and sources of supply.
  • Knowledge of rental sound/lighting rental.
  • Knowledge of contractor abilities: staging and production support.
  • Knowledge of safety regulations, building code and fire code.
  • Ability to effectively respond to emergency situations and resolve operational problems.
  • Knowledge of event production terms and techniques.
  • Strong communication (oral and written), interpersonal and organizational skills.
  • Possess or have ability to obtain industry recognized certification in stage rigging.

Essential Functions

Key Responsibilities

60% of the Time the Venue Services, Supervisor must:

  • Maintain venue and event production in a “ready-to-produce condition”.
  • Oversight, coordination and management of event production cycles (including facility preparation, event load-in, performance, event load-out and facility restoration).
  • Meet with users to determine requirements and reviews event information for accuracy. Plan and communicate and scheduling for needs and resources. Work to assure that all event requirements are fulfilled as expected.
  • Routine performance of technical skills and tasks related to theatrical stage systems and protocols for various public and private events, supervision of stage technicians and personnel in the above skills and tasks as assigned.
  • Assist in organizing and supervising work crews, stage technicians and others as needed for show calls to meet specified event requirements. Work with Facility Foreman to maintain proper operation of HVAC systems.
  • Schedule, organize, delegate and supervise employees, facilitate conversions and projects; plan\work tasks and disseminate information as needed for show calls to meet specified event requirements. Assist with recruitment of student and temporary workers for stage productions.
  • Preparation of all hiring paperwork and timesheets. Monitor performance and prepare evaluations.
  • Design and improve work methods, tools, devices, etc., identifying potential problems, shortages, conflicts, etc.
  • Attend event planning and facility administration or operations meetings.
  • Liaise with campus and community organizations and productions as assigned
  • Prepare estimates and invoices for labor and equipment. Authorizes payments for event setup labor.
  • Respond to problems and fulfill requests for equipment, building and utility access.
  • Perform or arrange for professional services to perform: preventative maintenance, troubleshooting failures, repairs and installations
  • Design or reconfigure systems and acquire equipment to fulfill event requirements. Ensure that the tools and machines used by event staff are safe for use and are in a ready to use
  • Safety is one of the most critical aspects of the job, responsible for overall safety of the building and patrons. Thorough understanding of proper procedures and best practices for working in a performance environment are critical in this job.

35% of Time the Venue Services, Supervisor

Determined by department needs

5% of Time the Venue Services, Supervisor

Perform other duties as assigned

Work Environment and Physical Demands

Exerting up to 50 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or 30 pounds of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. General office work involves sitting most of the time, but may involve walking or standing for brief periods of time.

The employee in this position must be able to work extended hours, including nights and weekends.

Travel Requirement

May be required to travel with overnight stays for training and/or meetings.

Career Path

Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.


Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.