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Johnson retiring from the Office of Continuous Improvement

Pam Johnson, financial systems analyst with the Office of Continuous Improvement, will retire in July after nearly 21 years with the university.

Johnson started as a technical records specialist in the financial aid office when files were all paper and processed manually. One of her duties was managing the file room. Johnson said she remembers counters completely covered in stacks of paper.

As the world advanced into digital record keeping, Johnson was a part of the team that managed the scanning of paper documents and transitioned them to electronic delivery and routing. The old file room was eventually cleared of all the paper piles, the filing cabinets were moved and the space was converted into cubicles.

“Pam was instrumental in figuring out how to make the document imaging project work for our office,” said Camille Schiller who worked with Johnson for 12 years in the financial aid office. “I was always so lucky to have Pam on my team because I knew that she was able to manage whatever was thrown at her and would take a project on wholeheartedly. Even for things that she didn’t have much experience in, she would just dig in and figure it out.”

In retirement, Johnson said she is looking forward to camping, traveling, spending more time with family and spoiling her grandchildren.

“I hope Pam is able to spend more time with her two sons and their families, along with her large extended family without having to think about work,” said Maria Trejo a manager in the Office of Continuous Improvement. “Being retired will allow her to help out with grandkids when needed, visit and catch up with long time friends, and be able to go on long camping excursions or vacations.”

Johnson said that she will remember the teamwork of colleagues across campus, especially in the financial services group.

“Working in the Office of Continuous Improvement and with financial services has been an amazing journey,” Johnson said. “These groups embody the true value of teamwork by being better every day making every day an adventure. I’ll definitely miss the team as well as the campus connections and friendships formed through the years.”