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Certificate in Workplace Performance Improvement

The online Graduate Certificate in Workplace Performance Improvement is designed for individuals who wish to develop skills in diagnosing and solving performance problems in the workplace. This program emphasizes the practical application of process models, tools, and techniques to workplace performance improvement situations. See the application procedure and course fees.

To be eligible to earn the certificate a student must be admitted prior to completing all the requirements.

Learn How to Apply

Program Cost and Upcoming Dates


as few as 12 months
Program duration

Credit hours

Cost per credit starting Fall 2022

Spring 2023 due date

Spring 2023 start date

Certificate in Workplace Performance Improvement Requirements

Graduate Certificate in Workplace Performance Improvement
Effective Fall 2020
OPWL 536 Foundations of Organizational Performance and Workplace Learning4 – required
OPWL 529 Needs Assessment OR OPWL 530 Evaluation
4 – required
OPWL 560 Workplace Performance Improvement
(PREREQ: OPWL 536, and OPWL 529 or OPWL 530)
4 – required
Choose from the courses below to fulfill the 6-credit elective requirement.
NOTE: If earning more than one certificate, please note that you cannot apply the same electives used toward one certificate to another. The electives applied must be unique to each certificate.
OPWL 506 Survey Design and Data Analysis1 – elective
OPWL 507 Interviews and Data Analysis1 – elective
OPWL 508 Data Visualization1 – elective
OPWL 531 Quantitative Research in Organizations
3 – elective
OPWL 577 Change Management
3 – elective
OPWL 570 Organizational Culture and Leadership2 – elective
OPWL 578 Performance Impact Beyond the Organization
3 – elective
Certificate requirements total18

Workplace Performance Improvement
Full-time study: 2 semesters
Part-time study: 3 semesters
One course a semester: 1.5 years

Performance Improvement starts with the end in mind and focuses on results. It provides a systematic, evidence based and results oriented process to resolving an organization’s systemic issues.

Instructional Designers that can view their organization’s issues through a performance improvement lens will have the tools and process for proposing and developing a solution that will resolve the organization’s problem.

The Graduate Certificate in Workplace Performance Improvement provides:

  • an overview of the field and the models performance improvement practitioners will be expected to know (OPWL 536)
  • the theory, models and process for conducting a needs assessment or a program evaluation and guided practice with completing one. (OPWL 529 or OPWL 530)
  • an overview of the performance improvement interventions to consider when training is not the answer (OPWL 560)
  • the theory, models and process for a change management project and guided practice with implementing the change (OPWL 577)
  • the theory, models and process for designing sustainable organizations while also considering profit, people, and the planet (OPWL 578)