Certificate in Workplace Performance Improvement

The online Graduate Certificate in Workplace Performance Improvement is designed for individuals who wish to develop skills in diagnosing and solving performance problems in the workplace. This program emphasizes the practical application of process models, tools, and techniques to workplace performance improvement situations. See the application procedure.

Graduate Certificate in Workplace Performance ImprovementCredits
OPWL 536 Foundations of Organizational Performance and Workplace Learning4 – required
OPWL 529 Needs Assessment OR OPWL 530 Evaluation (PREREQ: OPWL 536)4 – required
OPWL 560 Workplace Performance Improvement
(PREREQ: OPWL 536, and OPWL 529 or OPWL 530)
4 – required
Choose two (2) of the 3-credit courses below to fulfill the 6-credit elective requirement
OPWL 531 Quantitative Research in Organizations
(PREREQ: OPWL 536 or PERM/INST)
3 – elective
OPWL 577 Change Management
(PREREQ: OPWL 536)
3 – elective
OPWL 578 Performance Impact Beyond the Organization
(PREREQ: OPWL 536)
3 – elective
Certificate requirements total18

Learn How to Apply


Performance Improvement starts with the end in mind and focuses on results. It provides a systematic, evidence based and results oriented process to resolving an organization’s systemic issues.

Instructional Designers that can view their organization’s issues through a performance improvement lens will have the tools and process for proposing and developing a solution that will resolve the organization’s problem.

The Graduate Certificate in Workplace Performance Improvement provides:

  • an overview of the field and the models performance improvement practitioners will be expected to know (OPWL 536)
  • the theory, models and process for conducting a needs assessment or a program evaluation and guided practice with completing one. (OPWL 529 or OPWL 530)
  • an overview of the performance improvement interventions to consider when training is not the answer (OPWL 560)
  • the theory, models and process for a change management project and guided practice with implementing the change (OPWL 577)
  • the theory, models and process for designing sustainable organizations while also considering profit, people, and the planet (OPWL 578)